Job Description

We have an exciting opportunity for a detail-oriented and highly motivated Food Safety Quality Assurance Technician to join our growing New York team!

About DO & CO

We have a passion for hospitality culinary delights on every elevated floor and in the sky. With our three business segments, Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

Responsibilities

• Perform daily pre-operational, operational, and post-operational food safety inspections.
• Conduct temperature monitoring, cooler and freezer inspections, thermometer calibrations, and sanitizer-concentration checks.
• Verify cleaning and sanitation activities performed by internal teams and third-party service providers.
• Complete routine production-floor inspections and self-audits to reinforce Good Manufacturing Practices and food safety expectations.
• Identify and document noncompliance, escalate concerns to FSQA and department leadership, and follow up on corrective actions.
• Conduct traceability exercises, product sampling, laboratory collections, ATP testing, and environmental microbiological swabbing.
• Monitor compliance with DO & CO, customer, FDA, HACCP, Halal, hygiene, and applicable regulatory requirements.
• Maintain accurate, organized, and audit-ready food safety and quality records.
• Support customer audits, health department inspections, internal assessments, and regulatory visits.
• Assist with pest-control monitoring and conduct facility-cleanliness inspections, including production, storage, restroom, dishroom, pot-wash, porter, and transportation areas.
• Verify that approved cleaning chemicals are properly stocked, labeled, stored, and available in designated departments.
• Provide on-the-spot coaching during production-floor inspections to address hygiene, safety, and GMP concerns.
• Deliver food safety and hygiene training and serve as a backup trainer during new-hire orientation.
• Identify training gaps, recommend retraining, and support annual food safety refresher programs.
• Partner with Production, Culinary, Sanitation, Transportation, and other operational teams to strengthen food safety performance.
• Perform additional duties as assigned by the FSQA Supervisor or FSQA Manager.

Qualifications

• High school diploma, GED, or equivalent required; bachelor’s degree in Food Science, Hospitality, Biology, or a related field preferred.
• At least two years of experience in food processing, food manufacturing, airline catering, hospitality, or another high-volume food-production environment.
• Working knowledge of food safety, quality assurance, sanitation, and Good Manufacturing Practices.
• Familiarity with HACCP, ISO standards, environmental monitoring, and food safety management systems.
• Food safety certification, such as ServSafe, required; HACCP certification preferred.
• Experience conducting floor inspections, temperature checks, facility audits, ATP testing, or environmental swabbing is strongly preferred.
• Strong written and verbal communication skills in English.
• Excellent organization, documentation, and attention to detail.
• Confidence working with employees and leaders across multiple departments.
• Capable of working independently while contributing effectively within a collaborative team.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Self-motivated, professional, service-oriented, and comfortable taking a hands-on approach.
• Comfortable spending extended periods on foot and working in environments with varying temperatures.
• Flexible availability, including early mornings, evenings, nights, weekends, and holidays, based on business needs.

What We Offer

• Pay range: $23.00–$25.00 per hour.
• Complimentary daily meals, including breakfast, lunch, and dinner
• Medical, dental, and vision benefits for eligible full-time employees
• 401(k) eligibility for full-time employees
• A workplace committed to innovation, food safety, creativity, and exceptional hospitality
• Career-development opportunities in the United States and internationally
• The opportunity to work with and represent a global leader in luxury gourmet entertainment

Diversity & Inclusion Statement

DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.

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