Job Description

Key Responsibilities

• Maintain and support onsite FSQA program and supporting documentation, ensuring they remain current, compliant, and effectively implemented across the facility.
• Conduct HACCP verification activities, including record review, prerequisite program verification, and support for validation and reassessment needs.
• Partnering with Quality and site leadership to coordinate audit‑readiness efforts by organizing documentation, ensuring record accuracy, and maintaining program elements in a state of continuous compliance.
• Support the site’s CAPA documentation process, including issue intake, support for root‑cause investigations, corrective action tracking, and verification that actions are effectively implemented and sustained.
• Coordinate customer complaint activities, including data review, investigation support, documentation accuracy, and timely communication of findings to the QA Manager.
• Oversee document control for all FSQA‑related materials, ensuring documents and records are properly maintained, updated, and aligned with regulatory, customer, and company requirements.
• Support Quality leadership and the site with internal and external audits by preparing required materials, participating in audit activities, and ensuring timely and accurate follow‑up on findings.
• Perform routine program verification checks to confirm compliance and promptly escalate gaps, risks, or emerging issues to the Plant Quality & Food Safety Manager
• Collaborate with cross‑functional partners—including Production, Sanitation, and Maintenance—to reinforce food safety expectations and support effective program execution.
• Contribute to a culture of continuous audit readiness by identifying emerging risks, supporting corrective actions, and promoting consistent adherence to FSQA standards and behaviors.

Role Expectations

• Demonstrates strong attention to detail, documentation accuracy, and adherence to established FSQA processes.
• Operates with a high degree of ownership and accountability for program performance and compliance outcomes.
• Communicates effectively across functions and supports Quality leadership in driving food safety and quality priorities.
• Maintains professionalism, sound judgment, and a proactive approach to identifying and resolving issues.
• Supports continuous improvement by identifying opportunities to strengthen program execution and reduce compliance risk.

Job Qualifications

• Post secondary education: Associates degree, Bachelor’s degree in Food Science, Microbiology, Biology, or a related field; equivalent experience in food manufacturing may be considered.
• 2-4 years of experience in food safety, quality assurance, regulatory compliance, or related roles within a food manufacturing environment.
• Working knowledge of HACCP, GMPs, and food safety regulatory requirements (FDA/USDA, FSMA, customer standards).
• Experience with audit preparation, documentation management, or CAPA processes is strongly preferred.
• Strong organization, documentation and record‑keeping skills with high attention to detail and accuracy.
• Proficiency with Microsoft Office (Excel, Word, Outlook) and comfort working in digital document control systems.

Health, Safety & Wellness

At High Liner Foods, we believe strongly in the safety and wellness of our employees. Our organization has a number of policies, programs and practices that focus on safety, wellness, health and sustainability of the overall organization.

Recruitment Process

Our process is meaningful but efficient! We want to get to know you and show you what our world is like.

Applicants who demonstrate potential will be contacted directly for a preliminary phone interview. Successful applications from this stage will participate in a behavioral-based interview and/or a facility walk-through.

All hires are conditional upon the successful completion of references, background checks and applicable drug testing.

High Liner Foods (USA), Inc. is an Equal Opportunity / Affirmative Action Employer committed to diversity & inclusion. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, sex, sexual orientation, disability, veteran or marital status, genetic information or other protected status, covered by federal, state or local law.

Accommodations for Applicants with Disabilities. High Liner Foods (USA), Inc. is an equal opportunity employer and is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact humanresources@highlinerfoods.com for assistance.