Job Description

Responsibilities of Food Runners include serving food orders to guests in a timely manner as well as keeping dining area clean. Make sure modifications are made to food items correctly and work directly with the chefs to communicate important information.

• Prepare dining room

• Deliver food orders from the kitchen to guests’ tables and the bar quickly and accurately

• Answer guests’ questions about ingredients and menu items

• Present a professional manner at all times

• Protect establishment and guests by adhering to sanitation and safety policies

• Ensure food is served in accordance with safety standards (e.g. proper temperature)

• Act as the contact point between front of the house and back of the house staff

• Maintain table setting by removing courses as completed, replenishing utensils, refilling water glasses, being alert to guest spills or other special needs

• Close dining facility by cleaning chairs and tables, sweeping and/or vacuuming floors, and removing trash and recyclables from the facility

• Exemplify our core values, family style service, our mission and vision

• Exemplify our DEI (diversity, equity, inclusion) culture

• Perform other job-related duties as assigned

• Strong verbal communication skills
• Experience using basic cleaning supplies such as brooms, dustpans, spray bottles, and towels
• Experience using and cleaning cocktail trays, bus carts, glass and silverware racks, coffee and iced tea makers, juice dispensers, soda dispensers, soda Bag-in-Box system, sharp knives, and lemon slicer
• High School diploma or equivalent

ADDITIONAL REQUIREMENTS

• Work may be performed in an area, which may be unusually noisy and crowded

• Mobility to include bending, reaching, prolonged standing and walking, accessing and lifting items from floor level to six feet high

• Normal sense of smell, touch, sound and vision range

• Eye/hand coordination and manual dexterity

• Work area is subject to variable temperatures

• May be subject to smoking environment and moderate noise

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.