Job Description

Omni Boston Hotel at the Seaport

DON’T JUST FOLLOW TRENDS. SET THEM AT THE OMNI BOSTON HOTEL AT THE SEAPORT

We don’t do cookie-cutter. At Omni, we look for individuals who bring fresh perspectives, bold ideas, and their authentic selves to the team every single day. You won’t be asked to conform-you’ll be encouraged to stand out.

While we celebrate individual artistry, however, we win as a team. Our shared mission depends on trust, collaboration, and a dedication to uplifting the entire Omni family.

Grab the reins and help design the future of the Seaport’s most vibrant destination. For us, creativity isn't a department – it’s a mindset. It’s woven into everything we do and embodied by everyone who walks through our doors. Performance realities will always exist, but we view those constraints as a creative challenge to push past, never a limit.

The Omni Boston Hotel at the Seaport is a AAA Four Diamond destination located in the heart of the bustling Seaport District. The property boasts 1,054 beautifully appointed guest rooms (including 52 suites), seven unique dining experiences, a scenic rooftop pool, the luxury Breve Spa, and over 100,000 square feet of state-of-the-art event space.

Bring your passion to a team voted one of the “Best Places to Work” by the Boston Business Journal!

Grab the reigns and help shape the future of the Seaport’s best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.

The Food Runner is responsible for providing consistent, efficient, personalized and prompt food and beverage service in our restaurant, while ensuring that Omni Hotel & Resort standards are always met.

Local 26 Contract stipulates starting rate per hour at $21.18 and after 6 Months of service, rate increases to $22.70 per hour. After one year of service, hourly rate per hour increases to $30.26.

RESPONSIBILITIES:

• Greet guests when entering the rooms with a pleasant smile and superior customer service.
• Set up according to type of event and service standards.
• Take orders and answer questions/offer suggestions on menu selections.
• Communicate with culinary team regarding meal requirements, allergies, dietary needs, and special requests.
• Record transaction in MICROS system at time of order.
• Present accurate check to guest and process payment.
• Maintain cleanliness of work areas throughout the day.
• Clean and set up.
• Complete closing duties.
• Perform any other duties required by management.

QUALIFICATIONS:
• 1+ years of food/beverage service preferred.
• Knowledge of food and beverage service.
• Good verbal and written skills.
• Knowledge of Micros preferred
• Ability to always maintain a positive and professional demeanor and composure.
• Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging, and personalized service.
• Must be able to work a variety of shifts, including weekends and holidays.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Computer literacy to include Payroll systems, Micros, POS systems
• Serve Safe certified | Unexpired TIPs required.
PERKS AND BENEFITS:
• A culture of fun, inclusion, and growth
• Complimentary meals
• Performance-driven, ALL-IN culture
• Discounted associate rates at Omni properties nationwide

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.