Job Description

The Food Runner is responsible for the accurate and timely delivery of food from the kitchen to guests at Wynn Las Vegas. This role supports front-of-house service by ensuring orders are delivered efficiently, tables are properly maintained, and communication between the kitchen and service team is seamless.

The Food Runner plays a key role in maintaining service speed, accuracy, and overall guest satisfaction in a fast-paced, high-volume environment.

Key Responsibilities

Food Delivery & Service Support

• Deliver food from the kitchen to guests quickly and accurately to maintain service efficiency
• Ensure proper handling and presentation of food items during delivery
• Assist servers in maintaining table satisfaction by supporting food delivery needs
• Follow proper service timing to avoid delays and ensure guest satisfaction

Order Accuracy & Communication

• Verify orders for accuracy before delivering to guests
• Communicate proactively with kitchen staff and servers regarding order status
• Relay guest needs or issues to the appropriate team members in real time
• Assist with coordination of multiple orders during peak service periods

Guest Interaction

• Deliver food with a friendly, professional, and approachable demeanor
• Provide basic descriptions of menu items when delivering food
• Respond to simple guest requests or direct them to the appropriate team member
• Maintain a positive and energetic presence throughout shifts

Operational Efficiency

• Assist with stocking and maintaining service stations (plates, utensils, napkins, etc.)
• Support opening, side work, and closing duties as assigned
• Maintain organization of the kitchen pass/expo area
• Ensure readiness of service equipment and materials during shifts

Dining Room Awareness

• Maintain awareness of table status and dining flow to anticipate service needs
• Assist bussers and servers with table maintenance when needed
• Support overall team operations to ensure smooth and efficient service

Compliance & Brand Standards

• Adhere to all Wynn grooming, uniform, and presentation standards
• Follow all health, safety, and sanitation guidelines
• Execute all duties in accordance with Wynn policies and departmental standards

Qualifications

Education & Experience

• High school diploma or equivalent required
• Previous restaurant, hospitality, or food runner experience preferred
• Experience in high-volume or fast-paced environments a plus
• Candidates must be at least 21 years of age

Knowledge & Skills

• Strong communication and teamwork skills
• Ability to multitask and work efficiently under pressure
• Basic knowledge of food service and menu items
• Strong sense of urgency and attention to detail

Licenses & Certifications

• Must be able to obtain and maintain all required work cards and licenses

Work Environment

• Casual dining restaurant within a luxury resort setting
• Fast-paced, high-volume environment requiring constant movement
• Requires ability to stand, walk, carry trays, and lift throughout shift
• Flexible schedule required, including evenings, weekends, and holidays

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.