Job Description

For over twenty years, Martis Camp has set the standard for extraordinary private community living in the Tahoe region. It’s a place where families and friends come together to enjoy an unmatched mountain lifestyle—surrounded by breathtaking scenery, enriched by world‑class amenities, and grounded in an authentic sense of community.
Nestled in the heart of Truckee, California, Martis Camp features an exceptional collection of amenities, including the iconic Camp Lodge, Family Barn, Beach Shack, Lost Library, and a stunning Tom Fazio–designed golf course. The Club provides a four-season experience with recreation, dining, wellness, and outdoor adventure woven into every aspect of daily life. Martis Camp isn’t just a place to work, it’s a place to belong, contribute, and be part of something truly remarkable.

The Food and Beverage Food Runners’ first responsibility is to uphold the Martis Camp standard by ensuring quality service is delivered timely and professionally. Confirming food orders are accurate, food leaving the window is precise and delivered to the correct table with appropriate markings.

ESSENTIAL JOB RESPONSIBILITIES

• Completing opening and closing duties timely and thoroughly
• Provide service that is detailed, attentive and efficient
• Checking accuracy and quality of food and beverage delivered
• Sufficient knowledge of food menu and food allergies
• Ability to multitask while working efficiently and in a fast-paced environment
• Using proper serving techniques (example: serving open, marking, clearing)
• Maintain food line while supporting the team, running food and drinks, clearing, and assisting where needed and when possible
• Fulfill expo duties when needed
• Assist with greeting members.
• Attention to detail: lights, thoroughness, cleanliness, safety, etc.
• Provide warm hospitality, professional service and assistance to all patrons
• Be informed of and promote all club activities and services

• Keep member satisfaction in mind when making all decisions
• Maintain regular attendance in compliance with Martis Camp standards, as required by scheduling, which will vary according to the needs of the Club
• Comply at all times with Martis Camp standards and regulations to encourage safe and efficient Club operations
• Perform other duties as required by your manager

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to interact and develop positive relationships within the organization.
• Bilingual preferred (English / Spanish)
• Maintain high ethical and moral standards.
• Excellent verbal and written communication skills.
• Excellent interpersonal and guest service skills.
• Excellent organizational skills and attention to detail.

EDUCATION, EXPERIENCE, CERTIFICATIONS, AND LICENSES

• Must be California Food Handlers Safe Certified or be able to obtain within 30 days

PHYSICAL REQUIREMENTS: (With or without accommodations)

• Must be able to stand/walk for 8 hours with one lunch break and two ten-minute breaks
• Must be able to safely lift, carry, or transport food and drinks from kitchen to table
• Must be able to grip silverware, dishware, and drinkware safely
• Must be able to safely kneel, bend, twist
• Must be able to safely lift/carry up to 20 pounds max at one time

AVAILABILITY REQUIREMENTS:

• Must be able to work weekends and holidays
• Must be able to work overtime in peak periods
• Must be able to work varied shifts at different locations and with minimal or no supervision

WAGE AND BENEFITS:

• Hourly wage of $16.90- $18.00 /hour plus gratuities
• One complementary employee meal per day
• Martis Camp gear or uniforms may be provided when required for the position
• Ambassador Recognition Activities and Events
• Work Tango Recognition and Incentive Programs
• Eligibility for Ambassador of the Month
• Free Ambassador Golf & Tennis Clinics (when available)
• Retail Spa and Golf shop discounts
• Scholarship Opportunities
• Other rewards and benefits as listed in the most recent Ambassador Handbook, subject to change