Job Description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Discover the charm of Chaminade Resort & Spa in Santa Cruz, CA, where our team, managed by Pyramid Global, blends seamlessly into the scenic landscape. With 156 cozy guest rooms and 12,000 sq ft of meeting space spread across 12 unique venues, our resort is not just a workplace—it's a haven where nature meets hospitality. Beyond the stunning views, Chaminade Resort & Spa is where our culture fosters growth and opportunities. As part of the Pyramid Global family, you'll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us in the heart of Santa Cruz at Chaminade Resort & Spa, where your career isn't just a job—it's an integral part of a workplace that nurtures personal and professional growth. Your journey to a fulfilling career amidst California's beauty starts here. Welcome to a workplace that feels as good as it looks! #PGH-CHA

What you will have an opportunity to do:

The View Restaurant at Chaminade Resort & Spais seeking a highly motivated, customer-focusedFood Runnerto join our Food & Beverage team. As a Food Runner, you play an essential role in delivering exceptional hospitality by ensuring food and beverage orders are delivered accurately, efficiently, and with outstanding service. The ideal candidate is energetic, detail-oriented, and enjoys working in a fast-paced hospitality environment. You will serve as a key connection between the kitchen, restaurant, and guests, helping to ensure a seamless dining experience. If you enjoy interacting with people, thrive under pressure, and take pride in delivering exceptional service, we'd love to meet you. This is an excellent opportunity for someone looking to start or grow a career in the restaurant and hospitality industry. At Chaminade Resort & Spa, you'll gain valuable experience while working in a beautiful, world-class destination known for exceptional service and hospitality.

What You'll Do

• Become thoroughly familiar with restaurant menus, ingredients, preparation methods, beverage offerings, and hours of operation for all food and beverage outlets.
• Maintain a strong knowledge of the resort, its amenities, and dining venues to assist guests with questions and recommendations.
• Collect food and beverage orders from the kitchen, ensuring accuracy and presentation standards are met before delivery.
• Deliver food and beverages promptly and professionally while providing attentive guest service.
• Assist with clearing and collecting trays, dishes, and other food and beverage items from guest areas and dining spaces.
• Practice and uphold all service standards and proper dining etiquette throughout the guest experience.
• Consistently provide courteous, professional, and guest-focused service.
• Maintain high standards of cleanliness and organization in work areas, equipment, and guest-facing spaces.
• Work collaboratively with kitchen, restaurant, and resort team members to ensure efficient service and guest satisfaction.

What We're Looking For

• An engaging, welcoming personality and a genuine passion for hospitality.
• A positive, guest-focused attitude with a commitment to creating exceptional experiences for every guest.
• Strong communication and teamwork skills.
• Knowledge of wine, beer, cocktails, and spirits is preferred.
• Ability to work efficiently and remain composed in a fast-paced environment.
• Attention to detail and a commitment to accuracy and service excellence.
• A willingness to learn, grow, and develop within the hospitality industry.
• Ability to stand, walk, bend, and remain active throughout the shift.
• Ability to regularly lift and carry trays, food, beverages, and other service items.

Join the team at The View Restaurant at Chaminade Resort & Spa and help create memorable dining experiences for every guest, every day.

What are we looking for?

Compensation:

$16.90

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$16.90

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.