Job Description

Position Overview:

The Food Runner supports the dining room, banquet, and event service teams by delivering food quickly and accurately from the kitchen to guests. This role plays a critical part in ensuring service timing, food presentation standards, and overall member/guest satisfaction

Responsibilities:

• Deliver food from the kitchen to dining rooms, patios, and banquet spaces promptly and accurately
• Ensure proper food presentation and plate integrity before leaving the kitchen
• Communicate with servers and captains regarding table numbers, seat positions, and dietary restrictions
• Assist with course pacing during plated and multi-course events
• Announce dishes appropriately and professionally when required
• Support high-volume banquet service including plated dinners, buffets, and action stations
• Assist in synchronizing course delivery during large events
• Help maintain buffet cleanliness and replenish items as needed
• Work closely with Banquet Captains and Culinary team during peak events
• Assist with clearing tables when needed
• Refill water and assist with guest needs when appropriate
• Maintain cleanliness of service stations and expo areas
• Restock supplies, condiments, and service ware
• Communicate effectively with kitchen staff, servers, bartenders, and managers
• Maintain urgency while preserving professionalism and hospitality standards
• Follow directions from Dining Room Manager or Banquet Manager
• Performing any other tasks assigned by leadership
Experience:
• Preferred: Experience working in restaurants, banquets, hospitality or related fields
Schedule:
• Days and start times TBD based on business needs
• Flexibility to work hours needed based on event schedules

Environment:
• Varying temperature controlled environments
Skills:
• Physical abilities: May be required to lift up to 35 – 45lbs.; standing, bending, lifting and twisting for up to 90% of your shift; frequently lifting product – such as food trays, glass racks, silverware containers etc.; Ability to stand or walk at least 10 hours daily; working in various temperature controlled environments;
• Strong communication Skills: Ability to communicate clearly and effectively with peers and leaders on a daily basis
• Organizational Skills: Ability to fulfill executive directions in a timely manner; ability to prioritize and meet deadlines
• Working in a team based environment: Working independently and as a team player
• Quality: Maintain integrity and high standards from all perspectives
• Safety Culture: Maintain and drive safety policies; driving for accountability of safe practices throughout shift