Job Description

Lead with purpose. Make an impact in healthcare food service.

Sodexo is seeking a Food Operations Manager 2 to join our team at UNC Health Wayne Memorial Hospital, a 300-bed community hospital located in Goldsboro, North Carolina, just one hour from Raleigh and 1.5 hours from the NC beaches.

UNC Health Wayne is a 300-bed community hospital dedicated to providing high-quality healthcare to the residents of eastern North Carolina. As part of Sodexo's healthcare team, you'll help create an exceptional dining experience that supports patient care, employee satisfaction, and operational excellence.

This is an outstanding opportunity for a hands-on food service leader who enjoys leading from the front, developing high-performing teams, and creating an exceptional dining experience for patients, visitors, and hospital staff.

Reporting to the General Manager, the Food Operations Manager 2 will oversee the hospital's retail dining operations, including the cafeteria, micro-market, and a growing catering program while partnering closely with the Executive Chef and Patient Services Manager to ensure operational excellence throughout the department.

Why Join Sodexo?

• This position includes a $5,000 sign-on bonus!
• • $2,500 after your first 30 days
  • $2,500 after one year of service

• Join a respected healthcare organization serving eastern North Carolina

• Be part of a collaborative leadership team focused on operational excellence

• Career growth opportunities within a global organization

• Opportunity to make a meaningful impact on the patient and guest experience

• Comprehensive benefits beginning on Day One

Apply today and bring your leadership to UNC Health Wayne Memorial Hospital!

What You'll Do

As the Food Operations Manager 2, you will:

• Lead the daily operations of the hospital cafeteria, micro-market, and retail dining services
• Supervise and develop approximately 20 frontline, non-union employees
• Coach, mentor, and hold team members accountable while fostering a positive and collaborative work environment
• Partner with the Executive Chef and Patient Services Manager to ensure seamless daily operations
• Support food quality, customer satisfaction, and operational excellence throughout the department
• Assist with employee scheduling, labor management, payroll, and staffing
• Ensure compliance with HACCP, food safety, sanitation, and Sodexo operational standards
• Support and grow a catering program currently generating approximately $10,000 in monthly revenue
• Monitor financial performance, labor efficiency, inventory, and operating costs
• Lead by example by remaining visible on the floor and jumping in wherever needed to support the team

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

The ideal candidate will have:

• Strong leadership experience within food service operations
• Experience managing high-volume retail dining operations, cafeterias, or food service programs
• A hands-on leadership style with the ability to motivate, coach, and develop employees
• Strong operational, organizational, and problem-solving skills
• Experience managing labor, scheduling, food safety, and customer service
• Excellent communication and relationship-building skills
• A commitment to accountability, teamwork, and service excellence

Preferred Qualifications:

• Healthcare food service experience preferred

• Experience managing hospital cafeterias or retail dining operations

• Micro-market or grab-and-go retail experience is a plus
• Catering operations experience is helpful
• Candidates from higher education, corporate dining, hospitality, or other high-volume food service environments are encouraged to apply if they are eager to transition into healthcare

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.