Job Description

The impressive 15-storey Hilton Vienna Park combines an outstanding city-center location with one of the most extensive hotel and event operations in Austria.

With 663 guest rooms, approximately 3,500 m² of event space, 21 multifunctional meeting rooms and two pillar-free ballrooms, we are one of Europe’s largest downtown meeting and event hotels and can host conferences, meetings, celebrations and large-scale events for up to 2,000 guests.

Our Food & Drink offering brings together contemporary hospitality, local products and Vienna’s unique culinary culture.

At SELLENY’S Bar, located at the heart of our renovated lobby, Viennese coffeehouse tradition meets contemporary cocktail culture in an international setting inspired by Joseph Selleny, designer of Vienna’s Stadtpark.

At LENZ Restaurant and LENZ Social Dining, we celebrate what Austria and our local partners have to offer – from wine and water to vegetables, meat, bread and butter, combining Austrian classics with modern and health-conscious creations.

As Food & Drink Manager / Director of Food & Drink, you will be responsible for bringing these different areas together into one successful, guest-focused and commercially strong operation. You will work closely with the Hotel Management Team and other departments to continuously develop the F&D strategy, team performance, service standards and profitability of the hotel.

Why work for Hilton?

At Hilton, we believe that great hospitality starts with great people. As part of our team, you can expect:

• Flat hierarchies and a first-name culture that supports an open and collaborative team spirit
• Professional onboarding, training and development opportunities
• A dedicated buddy to support you during your first weeks with us
• Varied responsibilities in an international working environment
• National and international career opportunities within Hilton
• Career development opportunities across our three Hilton hotels in Vienna
• Complimentary healthy meals in our Team Member Restaurant
• Team events and regular Career Talks
• Our Sleep In Experience, allowing you to experience the hotel from a guest’s perspective
• Attractive Hilton Team Member travel rates around the world
• A public transport annual pass provided by us

And there is much more to discover once you become part of the Hilton family.

As our Food & Drink Leader, you will:

• Take overall operational responsibility for the hotel’s Food & Drink venues and Meetings & Events Food & Drink operation
• Lead, develop and inspire the Food & Drink leadership team and all F&D Team Members
• Ensure consistently high levels of guest satisfaction and create memorable guest experiences across all F&D areas
• Drive the successful execution of Hilton brand standards, hotel standards, company policies and all applicable legal requirements
• Take ownership of the financial performance of the entire Food & Drink operation
• Prepare, manage and monitor budgets, forecasts, revenue performance, payroll and operating costs
• Analyze financial and operational results and take appropriate action to achieve and exceed business objectives
• Ensure the highest standards of quality, hygiene, productivity and operational efficiency
• Take responsibility for workforce planning, holiday coordination and effective scheduling across the department
• Ensure appropriate staffing levels in line with business demand and operational requirements
• Conduct regular communication and leadership meetings
• Ensure Team Members receive the necessary training, development and support to succeed in their roles
• Develop and motivate your teams while creating a positive, inclusive and high-performing working environment
• Represent the Food & Drink department within the Hotel Management Team and act as a strong ambassador for your teams
• Work closely with Culinary, Commercial, Finance, Human Resources and other operational departments
• Continuously identify opportunities to enhance our concepts, service delivery, guest satisfaction and commercial performance
• Champion the quality, positioning and overall Food & Drink offering of Hilton Vienna Park
• Lead by example and ensure both hotel objectives and the professional development goals of our Team Members are achieved and exceeded

To be successful in this role, you bring:

• Several years of proven leadership experience in a comparable Food & Drink management position within a hotel or similarly complex hospitality environment
• Previous responsibility for a sizeable Food & Drink operation, ideally including restaurants, bars, banqueting and/or meetings & events
• The ability to step confidently into a senior F&D leadership position from day one – this role is not intended as a first Food & Drink Manager / Director position
• Completed hospitality, hotel management, culinary or comparable professional education
• Fluent German and English language skills
• Strong leadership skills and a proven ability to lead, motivate, coach and develop large and diverse teams
• Strong operational knowledge of Food & Drink service and hospitality standards
• Sound knowledge of and genuine passion for Vienna’s restaurant, bar and hospitality culture
• Excellent financial and commercial understanding, including experience with budgeting, forecasting, cost control and performance analysis
• A strong understanding of guest satisfaction, quality management, hygiene and operational standards
• An open, confident and approachable personality
• Excellent communication and stakeholder-management skills
• The ability to prioritize effectively and remain composed in a dynamic, high-volume environment
• Strong organizational and project-management skills, including the ability to plan initiatives and ensure timely follow-up
• A hands-on leadership approach combined with strategic and commercial thinking
• The ability to inspire teams and create an environment in which daily operational and long-term business goals can be achieved

Employment eligibility is an essential requirement for this position:

Applicants must be EU / Swiss nationals or qualifying family members of EU / Swiss nationals and already have unrestricted access to the Austrian / EU employment market. Candidates requiring sponsorship or a new Austrian work permit for this position cannot be considered.