Harrods

Food Data Manager

Harrods  •  United Kingdom of Great Britain and Northern Ireland (Onsite)  •  3 hours ago
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Job Description

We are hiring a Food Data Manager to play a pivotal role in ensuring the accuracy, governance and lifecycle management of food data that supports product development, compliance and operational excellence across our Retail and Restaurants & Kitchens businesses.

About the Role

As Food Data Manager, you will lead the Food Data function, overseeing the governance, quality and management of product, recipe and menu data across the Food & Beverage division. Reporting to the Buying Manager for Ingredients & Data, you will be responsible for ensuring data is accurate, compliant and accessible, while supporting product launches, operational readiness and future business growth. You will act as the business owner for Food master data, driving continuous improvement, automation and strong governance practices across key systems and processes.

Key responsibilities include:

  • Leading Food Data Governance across Retail and Restaurants & Kitchens, ensuring robust standards, controls and compliance frameworks are in place.
  • Owning Product Lifecycle Management (PLM) governance, providing oversight of launches, delists, recipe amendments and menu changes.
  • Managing service intake, prioritisation and workload planning to balance business demand with operational capacity and strategic objectives.
  • Supporting food safety, allergen management and operational readiness through effective data controls and risk management processes.
  • Driving systems optimisation, automation and process improvements across platforms including SAP, Qadex and future ERP solutions, while leading and developing the Food Data team.

Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

You will be an experienced data management professional with a passion for governance, accuracy and continuous improvement. You thrive in complex, fast-paced environments and are confident working across multiple stakeholder groups to deliver business-critical outcomes. With strong leadership skills and a strategic mindset, you can balance day-to-day operational delivery with longer-term transformation initiatives. You are highly organised, analytical and proactive, with the ability to identify opportunities for improvement and drive them through to successful implementation. Most importantly, you understand the importance of high-quality data in supporting customer experience, compliance and commercial performance.

You will also bring:

  • Significant experience in Data Management, Master Data Governance, Product Lifecycle Management (PLM) or a related discipline within a food, retail, hospitality or FMCG environment.
  • Experience managing product, recipe, ingredient or menu data within ERP, PLM or master data systems, alongside a strong understanding of Stage Gate product development processes.
  • Knowledge of food compliance requirements, including allergen management, food safety and customer-facing product information.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods. 

Additional Information:

Time Type:

Fixed Term (Fixed Term)

Department:

Food Buying & Product Development (Jessica Aujla)

Harrods

About Harrods

As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods

Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category.

Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.

Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story.

Industry
Retail & Ecommerce
Company Size
5,001-10,000 employees
Headquarters
London, GB
Year Founded
1849
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