Job Description

Title: Food & Beverage Team Member - £12.73

Our mission at Novotel Glasgow is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you!

As part of our team you can have:

• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

As our next Food & Beverage Team Member, you…

Deliver consistent and memorable service to all our guests.

Connect and work together with your team to ensure every guest leaves with a wish to return.

Are a sparkling, upbeat personality able to quickly build rapport in a fast-paced environment.

A little more information:

If you have previous experience, that’s great. We will ensure your success in the role by providing the required training for you to do a great job.

Our hotel offers 141rooms, conference, restaurant with bar, gym sauna and steam room..

Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.

If you feel you are the right candidate for the role as our Food & Beverage Team Member,please click ‘apply’ now! We’d love to hear from you!

One more thing…

By working at the Novotel Glasgow you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

We are now taking on an additional Part-time team member in our Food and Beverage Department which includes the bar, the kitchen and the restaurant (breakfast and dinner)

• set up outlets as required by the hotel, and helps clean and tidy areas and equipment used during work shift,
• Consistently offer professional, friendly and engaging service.
• To assist the manager and supervisor in all areas of the Food and Beverage Department.
• Assist guests regarding menu items in an informative and helpful way.
• Follow outlet policies, procedures and service standards.
• Have knowledge of beverage lists and promotions.
• Have full knowledge of all menu items, garnishes, contents and preparation methods.
• Follow all safety and sanitation policies when handling food and beverage.
• Other duties as assigned.

Qualifications

• Previous experience in similar roles is preferable.
• Friendly, approachable with excellent customer service skills.
• Attention to detail and exceptional organisational skills
• Strong team player and positive attitude.
• Ability to work effectively under pressure.
• Essential to be flexible with working hours.
• Must already have the right to work in the UK.