Bankstown Sports

Food & Beverage Team Leader - Lucky Cheng's

Bankstown Sports  •  Bankstown, AU (Onsite)  •  5 hours ago
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Job Description

About Us

Bankstown Sports Club is one of Sydney’s leading hospitality and entertainment destinations, home to a diverse collection of restaurants, bars and entertainment experiences.

Lucky Cheng’s brings plenty of energy to the mix, with a menu centred around freshly made noodles, dumplings, baos and pancakes, made with quality ingredients. Guests can even watch the action unfold as our skilled noodle chefs prepare dishes right in front of them.

It’s a vibrant, fast-paced restaurant with plenty happening on the floor, making it the perfect environment for a Food & Beverage Team Leader who loves great food, great service and leading from the front.

About the Role

We have an exciting opportunity available on either a permanent full-time or permanent part-time basis, giving you the flexibility to find the right fit while building your hospitality career.

As a Food & Beverage Team Leader at Lucky Cheng’s, you’ll be hands-on during service, supporting your team and helping keep the venue running smoothly.

You’ll be responsible for:

  • Leading, motivating and supporting the team during service
  • Creating a welcoming and memorable experience for every guest
  • Keeping service running smoothly during busy periods
  • Ensuring the restaurant is prepared and presented to a high standard
  • Handling customer enquiries and resolving issues with confidence and care
  • Supporting daily operations including stock control and cash handling
  • Maintaining high standards across food safety, WH&S and responsible service
  • Coaching and developing team members and building a positive team culture

About You

You’re a natural people person who thrives in a busy hospitality environment. You’re confident leading a team, calm under pressure and know how to create a great experience for both guests and your team.

Ideally, you’ll bring:

  • Previous Team Leader, Supervisor or similar leadership experience within hospitality
  • Experience in a busy restaurant or high-volume food and beverage environment
  • A genuine passion for customer service and hospitality
  • Strong leadership, communication and problem-solving skills
  • The ability to motivate, coach and support a diverse team
  • A hands-on approach and willingness to jump in wherever needed
  • Knowledge of RSA, RCG, WH&S and food safety requirements
  • Current NSW RSA and RCG competency card, or willingness to obtain
  • Flexibility to work across a 7-day rotating roster including nights, weekends and public holidays
  • Full working rights in Australia

Why You'll Love Working With Us

  • Lead within one of the busiest operations in the Bankstown Sports precinct.
  • Join one of Australia's leading hospitality and entertainment groups.
  • Genuine career progression opportunities across multiple venues and brands.
  • Supportive leadership team committed to your development.
  • Ongoing training, coaching and leadership development programs.
  • Additional Wellbeing Leave each year.
  • Complimentary secure underground parking.
  • Daily meal allowance.
  • Uniforms provided.
  • Employee rewards and recognition programs.
  • Be part of a collaborative and high-performing team culture.

If you love the energy of a busy restaurant, enjoy bringing out the best in people and want a role where you can continue to learn, grow and experience different areas of hospitality, we’d love to hear from you.

Apply now and bring your energy, leadership and love of hospitality to Lucky Cheng’s!

Bankstown Sports

About Bankstown Sports

Bankstown Sports is a premium dining and entertainment destination in Sydney’s southwest, supporting more than 40 local sporting clubs and thousands of individuals who participate in sport, as well as hundreds of local charities and community groups. Some of the main features of our club include a movie theatre, live shows, weekly entertainment, a wide variety of restaurants and bars, Basement Brewhouse, Monkey Mania play centre and Turbo Climb.

There are five associated venues within the Bankstown Sports group: Bankstown Sports Bowls, Birrong Sports Club, Baulkham Hills Sports, The Acres Club and Auburn Tennis Club.

Providing a fun, exciting and safe environment for our members and over 650 staff, our clubs pride themselves on having the highest standards of customer service, which is why we always look to recruit and retain the best. We also place major emphasis on the ongoing training and development of our staff to ensure they have the practical skills needed to be the best employees they can be. We run numerous training courses every year and offer all staff the opportunity to take part. This has improved our customer service, productivity, project delivery times and reputation within the local community.

Bankstown Sports is constantly growing and changing and we are always looking for ways to provide the very best services for our members and guests.

Industry
Travel & Hospitality
Company Size
201-500 employees
Headquarters
Bankstown, AU
Year Founded
1958
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