Job Description

Company Description

Hospitality is a work of Heart at Mövenpick Hotel Hobart we extraordinarily do ordinary things. We believe true hospitality is about turning small gestures into heart-warming moments.

Located in the heart of Hobart, this 221-room premium hotel offers an exceptional location and exciting F&B concept across breakfast, lunch and dinner, as well as hotel in-room dining and conference & events. Our signature restaurant, 'Tesoro’ Modern Italian, showcases the best of Tasmanian produce, inspired by the concepts of sustainability and indulgence, hallmarks of this iconic hotel brand.

With a focus on building a culture of exceptional service that creates unforgettable moments for all patrons, you will lead a team that delivers a premium restaurant experience inclusive of a la carte breakfast, lunch and dinner; a premium bar; in-room dining and conference and events.

Join us, and become a Heartist®

Job Description

• An unbridled passion for food and a love of sharing your 'food stories' with our patrons
• Exceptional leadership skills with demonstrated results in developing and motivating teams. Your lead-by-example approach will be infectious
• Take the reins during service, setting the pace and leading by example
• Collaborate with the team to spark motivation and attain exceptional results together
• Genuinely deliver outstanding service
• The ability to coordinate and manage the day-to-day F&B operations whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day
• Be a calming influence amid a highly pressured, fast-paced environment, with the ability to sustain and drive positive morale creating a culture that people want to be a part of
• Have a flexible approach to adapting to guest requests, and have the necessary skills to actively resolve complaints and challenges presented by customers

Qualifications

• Previous experience in a similar leadership role
• An enthusiastic hospo soul, inspiring the Food & Beverage team to provide our patrons with a genuinely unforgettable experience
• Your Responsible Service of Alcohol (RSA) Certificate
• Experienced with local marketing knowledge in the restaurant industry is highly desired
• The ability and flexibility to work various rostered shifts, including early mornings, late evenings, and weekends
• Good communication and interpersonal skills with a high level of organisation, accuracy, and attention to detail
• Demonstrated high-quality service standard

Additional Information

• ALL Heartist Membership - Enjoy exclusive discounts on accommodation and food & beverage at Accor properties worldwide
• Family & Friends Discounts - Share the benefits of your career with your loved ones, offering them discounts on accommodation, services, and events
• Accor Live Limitless (ALL) Loyalty Program - Earn status and reward points with every stay, unlocking more benefits and experiences.
• “Learn Your Way” - Access leading training platforms like Accor Academy to advance your career and skills.
• Build Your Network – Join a global community of over 300,000 hospitality professionals and connect with peers who share your passion for exceptional guest experiences

Please note, that you will require full working rights in Australia to be eligible for this position.