Job Description

Position Summary

As an F&B Supervisor Intern at Nemacolin, students have an opportunity to experience the world of luxury dining operations throughout hands-on rotations within one of the resort’s many food and beverage outlets. The program is designed to develop the student’s expertise across multiple service roles, such as server, server assistant, food runner, and restaurant maître d’, while gaining exposure to guest service, restaurant operations, team leadership, and resort-wide hospitality. Through immersive learning and an experiential project within their assigned restaurant outlet, the intern will build the skills and perspective needed to advance their career in hospitality and restaurant management.

The selected candidate will be assigned to one of the following restaurants: Lautrec, Gusto!, Fawn & Fable, or Aqueous

What You Will Create

• Exceptional dining experiences by developing the service knowledge and operational skills needed to support guests throughout their dining journey while upholding high service standards
• Versatile hospitality expertise through rotations as a server, server assistant, food runner, and restaurant maître d’, giving you a comprehensive understanding of how different roles work together to deliver seamless service
• Confident guest interactions by developing detailed menu knowledge and the ability to respond thoughtfully to guest questions and service needs
• Seamless service flows by serving as an effective communication bridge between front-of-house and back-of-house teams, helping ensure information moves efficiently and service remains coordinated
• Prepared and personalized poolside experiences by accurately confirming cabana reservations prior to guest arrival and developing an understanding of the pool complex’s layout and operational flow
• Expanded beverage-service capabilities through exposure to basic bartending principles and opportunities to support beverage and bar operations as business needs require
• Stronger leadership skills by serving in a supervisory capacity within your assigned restaurant outlet, providing team support, coaching associates, and delegating tasks to promote development and operational efficiency
• A broader understanding of hospitality leadership through participation in management meetings and exposure to the responsibilities and collaboration required across resort departments
• Meaningful professional growth through an experiential project focused on a learning objective within your assigned restaurant outlet, allowing you to apply your academic knowledge to a real-world hospitality environment

What You Can Expect

• A rotational learning experience across multiple food and beverage service positions
• Hands-on exposure to restaurant operations within a luxury resort environment
• Opportunities to develop front-of-house service expertise and leadership capabilities
• Regular interaction with guests, associates, supervisors, and resort management
• Exposure to restaurant technology and core computer systems used to support daily operations
• Opportunities to learn pool complex operations and support cabana and beverage service
• Participation in management meetings designed to broaden your understanding of resort departments and leadership roles
• A fast-paced environment where service standards and business priorities can evolve throughout the day
• A full-time, consecutive 12-week internship with a schedule that may include varying shifts, evenings, weekends, and holidays based on operational needs

What You Bring

• A genuine interest in hospitality and a desire to understand what makes exceptional dining experiences possible
• Curiosity and adaptability while learning multiple roles
• Ability to maintain a polished approach to guest service
• Clear and confident communication while understanding the importance of collaboration between front-of-house and back-of-house teams
• Willingness to step into a leadership role, provide direction to others, and remain attentive to both guest needs and operational priorities
• Ability to take pride in learning the details, from menu knowledge and service standards to technology and restaurant flow
• Motivation to turn various details into a seamless experience for every guest

Qualifications

• High school diploma required
• Currently enrolled as an upperclassman (or recent graduate) of a bachelor’s degree program in hospitality management, restaurant management, or a related discipline
• Previous hospitality industry experience required
• Fluency in English required
• Ability to work varying shifts, including evenings, weekends, and holidays
• Ability to complete a consecutive 12-week internship

Additional Information

The skills and abilities outlined above are typically developed through academic study combined with practical guest-facing experience. This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities associated with this position.

Responsibilities may change or be assigned as needed to support operational excellence, business needs, and exceptional guest service standards.