Job Description

Crystalbrook Bailey is modern, creative and quietly confident - a hotel with a deep appreciation for art, design and individuality.

Choosing the path less travelled, Crystalbrook Bailey celebrates originality, thoughtful detail and a genuine connection to local culture. This is the kind of place that feels just as at home exploring a gallery, wandering through a local farmers market or discovering something beautifully unexpected.

With a personality shaped by creativity and curiosity, Crystalbrook Bailey offers a distinctive guest experience where contemporary style, considered hospitality and artistic spirit come together.

The Opportunity:

CC’s Bar & Grill is Crystalbrook Bailey’s signature dining destination - a contemporary steakhouse celebrating premium Australian produce, exceptional steaks and one of Cairns’ most extensive wine collections. With polished service, a vibrant atmosphere and a strong focus on quality, it is a venue where memorable dining experiences come to life.

We are seeking an experienced Food & Beverage Supervisor to join the leadership team, with a particular focus on bar service and beverage delivery.

Reporting to the Food & Beverage Manager and Assistant Venue Manager, you will lead from the floor, support the smooth running of each service and help build capability across the team. This is a hands-on role where you will set the pace, coach and guide others, and ensure every guest interaction reflects the confident, welcoming experience CC’s Bar & Grill is known for.

This role is offered on a part-time, permanent basis with an expected 24-38 hours per week.

The Talent:

You are a natural leader who thrives in busy hospitality environments and understands that exceptional guest experiences are built through strong teams, attention to detail and consistent execution.

You enjoy leading from the front, developing people and creating an environment where both guests and team members can thrive.

You will bring:

• Previous experience in a restaurant, bar or food and beverage supervisory role
• Experience within premium dining or quality hospitality environments
• Strong understanding of sequence of service and guest experience delivery
• Confidence leading and supporting a team during busy service periods
• Great attention to detail, with the ability to anticipate guest needs
• Strong communication skills and a warm, professional approach
• Ability to prioritise and maintain high standards in a fast-paced environment
• A current QLD Responsible Service of Alcohol certificate
• Availability across evenings, weekends and public holidays

Why Us:

At Crystalbrook Collection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including:

• 50% F&B discount across all Crystalbrook restaurants and bars
• $99 room rates and a generous friends and family discount
• Enhanced parental leave and lifestyle benefits
• A commitment to a green future through sustainable luxury practices
• Access to our internal mobility program and team reward schemes
• Online learning and training platforms and tailored career development pathways
• A culture of collaboration, diversity and elevated experiences
• Limitless career opportunities in a fast-growing, dynamic environment
• Regular service recognition and team engagement events

Crystalbrook Collection is an award-winning hotel development and management company, home to one of Australia’s newest portfolios of distinctive upscale hotels, restaurants and bars.

In just eight years, we have grown to own and manage more than AU$1 billion in luxury hotel assets across New South Wales and Queensland, with exciting new hotels planned for Adelaide and Canberra in 2026 and 2027. With continued ambition for growth across Australia and internationally, Crystalbrook Collection is proudly shaping a bold and distinctive future in hospitality.

We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.

If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.