Job Description

Food & Beverage Supervisor

Are you a service-focused leader with a passion for hospitality excellence? We are looking for a Food & Beverage Supervisor who will oversee daily outlet operations, lead service teams, and ensure consistent delivery of high-quality guest experiences across food and beverage venues.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

• Supervising daily operations of assigned food & beverage outlets.
• Leading, motivating, and supporting the service team to deliver excellent guest service.
• Ensuring service standards, cleanliness, and presentation are maintained at all times.
• Assisting in staff scheduling, duty rosters, and manpower planning.
• Handling guest feedback, concerns, and service recovery professionally.
• Coordinating closely with Kitchen, Bar, and Stewarding teams for smooth service flow.
• Monitoring stock levels, equipment usage, and minimizing wastage.
• Ensuring compliance with health, safety, and hygiene standards.
• Supporting staff training, coaching, and on-the-job development.
• Assisting management in achieving revenue and guest satisfaction targets.

What we need from you:

• Proven experience as a Food & Beverage Supervisor or Senior Waiter, preferably in a hotel or high-volume restaurant.
• Strong knowledge of food & beverage service standards and operations.
• Leadership skills with the ability to manage and motivate teams.
• Excellent guest service and communication skills.
• Good command of English; Arabic language will be an advantage
• Ability to work in a fast-paced, operational environment.
• Flexibility to work shifts, weekends, and public holidays.
• Relevant hospitality qualifications will be an advantage.

At IHG®, we believe great service is driven by strong leadership and teamwork. Join our Food & Beverage team and grow your career in an environment where professionalism, passion, and True Hospitality define every guest experience.