Main Duties/Responsibilities:
Supervise the service staff team
Ensure the standards are plied with 100% of the guest 100% of the time.
Be punctual, greet colleagues and reports to supervisor upon arrival for duties.
Offer guests an enjoyable, expertly served beverage/dining experience for all events.
Anticipate and service of guests' requirements before requests is necessary.
Utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings.
Ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved.
Ensuring all set up’s and mise en place is set for the next day’s events.
Ensure all areas, stores and back areas are always kept clean and tidy.
Handle cash and credit card procedures according to the guidelines of the accounting department.
CANDIDATE PROFILE
Basic hotel school diploma
2 year minimum experience working in a multicultural / 5 star hotel environment.
Multi skilled.
Experience in food and beverage or event field.
Speed and accuracy. (able to manage last minute activities)
Ability to handle luxury guest volumes on a daily basis.
Should be able to work under pressure in a customer service environment.
Must be flexible and ability to work long hours.
Creative and positive mind set.
Worked in different cultural environment.
Reminiscent of a 16th century Italian Palace, Palazzo Versace Dubai is a Neoclassical masterpiece with subtle traces of Arabian architecture. Featuring a striking entrance, high ceilings, landscaped gardens, and a range of well-crafted Italian furnishings, the hotel is truly symbolic of the Versace lifestyle.
Set in the heart of the Culture Village, less than 15 minutes away from Dubai International Airport and 8 minutes away from Burj Khalifa and Downtown Dubai, Palazzo Versace Dubai is conveniently located along the shores of the historic Dubai Creek. On arrival one is welcomed by the striking ‘Pietra di Fiume’ design of the iconic Medusa and Greek décor. A walk through the 5-star hotel’s public spaces reveals several exclusive designs and fabrics from Versace, while the lagoon pools and reflection ponds complement the serenity of the lush gardens that surround the hotel – a true luxury retreat for leisure travellers.
Every single piece of furniture and fabric that adorns the hotel’s 215 hotel rooms and suites, and 169 residences, is designed and tailor-made by Versace exclusively for the Palazzo Versace Hotel in Dubai. Each of the hotel’s 8 restaurants and bars is designed to have an al fresco terrace to reflect the heritage of Palazzos, where the internal court was the informal space to meet, dine and enjoy the weather. The three outdoor pools are decorated with mosaic tiles and surrounded by palm trees and flowers. The beautifully landscaped gardens and unobstructed views of the Dubai Creek and skyline, make this luxury hotel an ideal venue for weddings and social events in Dubai.
