Job Description

The US Operations team onboards sellers, drives business growth, improves user experience, and provides operations and sales support in the US market. We are organized into Category Management teams that acquire new brands and incubate and accelerate them on TikTok Shop, alongside Central teams covering creator operations, campaign operations, projects, and agency partnerships, working with cross-functional and category teams to grow GMV across merchants of every size.

As the business grows, we take on complex challenges across seller growth and creator and agency ecosystem development.

You will shape merchant success, user experience, and the next phase of e-commerce growth in the US.

About the team:

The e-commerce industry has grown tremendously in recent years, becoming a highly competitive space among leading internet companies. Its future growth potential cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand-new and enhanced e-commerce experience. We are looking for passionate and talented individuals to join our US Operations team. Together, we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.

Step into a dynamic role with the US Operations team, where you will support seller acquisition, onboarding, and campaign execution for some of the most iconic brands and businesses. You will contribute to high-impact initiatives that connect sellers with consumers in meaningful ways while helping drive the continued growth of TikTok Shop. Join us as we shape the future of e-commerce!

As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.

Applications are reviewed on a rolling basis, so we encourage you to apply early.

Responsibilities

• Acquire and incubate merchants to support category growth
• Increase production volume and quaity of creator led content, including short video and LIVE
• Discover innovative collaborative models that align to the merchant's short-term and long-term development plans, and invest platform resources effectively and efficiently
• Assist category manager on seller LIVE strategies and execution
• Assist in event planning
• Pull and analyze data
• Solve key challenges in business growth by strong collaboration with cross-functional teams
• Employ a consultative approach by offering strategic content, operations, creator/affiliate/agency partner, merchandising, and logistics solutions to all sellers
• Update active sellers on TikTok Shop product developments and new promotional opportunities

Minimum Qualifications

• Currently pursuing a Bachelor’s degree
• 2+ years experience in e-commerce or influencer/ social media
• Track record of delivering & exceeding sales, GMV, or other commercial goals
• Excellent interpersonal and negotiation skills
• A good team player, a fast learner, and open to changes

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy