Job Description

What’s on the menu for your next career move? As our Food & Beverage Order Taker, you’ll be the friendly first point of contact for guests looking to enjoy our food and drink offerings — whether placing a quick takeaway order or arranging items for a meeting or in‑room service. You’ll help create seamless, satisfying experiences through accurate ordering, clear communication, and warm service.

A little taste of your day-to-day
Every shift brings something new, but your main responsibilities will include:
● Greeting guests courteously and taking food & beverage orders in person, by phone, or via electronic channels
● Accurately entering orders into the POS and confirming special requests, dietary needs, and allergies
● Providing menu information, making appropriate recommendations and upsells to enhance guest experience
● Coordinating with kitchen, bar and service teams to ensure orders are prepared and delivered on time
● Verifying order accuracy before handoff and managing remakes or corrections when needed
● Processing payments and following cash‑handling and POS procedures
● Monitoring stock levels, reporting out‑of‑stock items, and assisting with basic inventory tasks
● Maintaining a clean, organized order station and up‑to‑date menu/price information
● Following health, safety and sanitation standards at all times

What we need from you
● High school diploma or equivalent; hospitality or customer‑service training is a plus
● Previous experience in food service, cashier, or front‑of‑house role preferred (0–2 years acceptable for entry level)
● Comfortable using POS systems and handling payments accurately
● Ability to communicate clearly in the local language; additional languages an advantage
● Food safety certification or willingness to obtain required permits/certifications as mandated locally
● Friendly, patient customer service attitude, good attention to detail, and ability to work well under pressure

What you can expect from us
We give our people everything they need to succeed — from a competitive salary to benefits that help you live your best work life. Expect a full uniform, staff discounts, and access to excellent training to support your development. Through our wellbeing framework, we’re committed to supporting your health, lifestyle and workplace needs.

Our mission is to welcome everyone and create inclusive teams that celebrate difference and encourage colleagues to bring their whole selves to work. We provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Don’t meet every single requirement but think you’d be a great fit? We’d love to see your application. Hit Apply and start your journey with us today.