Job Description

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

We are looking for dynamic, passionate individuals to join the Front of House teams in one of our largest and most iconic venues at Fairmont Banff Springs - Vermillion Room As a Host or Food Porter, you will play a key role in creating exceptional first impressions and delivering seamless service experiences in fast-paced, high-volume environments

Available Opportunities Include:

• Host/ess
• Food Porter
• Sever - 2 years of a la cart experience required at minimum

Note - preference will be given to those that our available to start in August/early September. Status of position of either Full-time or Seasonal will be discussed in the interview.

Starting Rate: $18.08 per hour - $18.70 per hour, this is dependent on the position.

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years.

What you will be doing:

Host/ess:

• Meet, greet and seat guests and maintain daily floor plans to suit forecasted guest and staffing levels

Food Porter:

• Transporting food from the kitchen to the dining room in a quick and efficient way

Server:

• Maintain quality and timeliness of service and practice effective up selling and suggestive selling techniques to drive outlet revenue
• Maintain accurate billing, cash handling and float procedures

Qualifications

Your experience and skills include:

• Must have Pro-Serve Certification for Alberta prior to your start date
• Previous experience in a high-volume and fast paced hospitality environment is preferred (experience required is dependent on position)
• POS system experience an asset
• Knowledge of the hospitality industry, with a love for all things food and drink
• Schedule flexibility, including early mornings, late nights, weekends, holidays
• Must be able to lift and carry up to 40+lbs and be able to be on your feet for 8 hours or more

Additional Position Requirements:

Host - Previous food and beverage experience required of 1 year at least

Serer - Minimum 2 years’ experience as a Server in a high-volume and fast paced environment required. Must have extensive wine, beer and cocktail knowledge is essential

Porter - 6 months previous food and beverage experience required preferably in a fast paced luxury environment and comfortable carry 3 plates at one time.

Additional Information

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com

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