Job Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Oaks Cypress Lakes Resort are looking for an enthusiastic and service-driven Food & Beverage Manager to join our team on a full-time basis.

This role is essential in overseeing the day-to-day operations of the restaurant and bar, ensuring exceptional guest experiences, efficient service, and the development of the Food & Beverage team. The successful candidate will predominantly work evening shifts and must be available to work weekends as required.

Key Responsibilities Include:

• Oversee and ensure smooth, efficient, and professional daily operations of the restaurant & bar.
• Develop and maintain a strong understanding of the property’s food and beverage offerings to promote to guests.
• Collaborate with the kitchen team during service periods to ensure quality service, presentation, and guest satisfaction.
• Supervise, coach, and train Food & Beverage Attendants, fostering a high-performing team.
• Manage staff rostering, workflow, and service standards to ensure operational efficiency.
• Monitor and maintain compliance with RSA, hygiene, and workplace health & safety standards.
• Assist with stock control, ordering, and reporting as required.
• Drive guest satisfaction, service excellence, and continuous improvement initiatives.

Shift Details (subject to change):

• Split shifts may be required on some days
• RSA certificate required

Qualifications

Successful candidates will have:

• 12+ months supervisory or managerial experience in a similar role.
• 3+ years’ experience working in a restaurant or hotel environment.
• Current RSA (Responsible Service of Alcohol) certificate.
• Solid understanding of alcohol service (preferred but not essential).
• Excellent written and verbal communication skills.
• Exceptional customer service skills with a positive and professional attitude.
• High level of self-motivation, confidence, and leadership capability.
• Diploma in Hospitality Management or similar qualification (preferred but not essential).
• Availability to work evenings, weekends, and public holidays as required.

If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth Learning and development programs to boost your career.
• Exclusive Hotel Deals 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks International accommodation discounts across our hotel brands
• Retail Rewards Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences Discounted entertainment and activities.
• Banking and Insurance Exclusive health insurance offers and workplace banking benefits
• Wellness Boost EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.