Job Description

ABOUT OUR ROLE

The Food & Beverage Manager is a hands-on operational leader responsible for ensuring the seamless execution of all front-of-house food and beverage operations. This role is focused on running a tight ship—maintaining high standards of service, enforcing operational discipline, and ensuring precise inventory control. You'll be instrumental in developing and upholding systems that drive efficiency, minimize waste, and align with Trailborn’s brand and service standards.

ESSENTIAL

FUNCTIONS

Oversee daily front-of-house operations, ensuring exceptional guest service and team performance across dining, bar, banquets, and special events.
Maintain strict control over beverage inventory—manage par levels, reduce waste, monitor product usage, and ensure accurate transfers and counts.
Manage beverage and labor costs through accurate tracking, variance reporting, and recipe costing in collaboration with the culinary and finance teams.
Lead, train, and develop hourly F&B team members, promoting a culture of accountability, consistency, and hospitality.
Enforce cleanliness, safety, and compliance standards across all service areas in alignment with Trailborn’s brand expectations.
Support execution of on-site and off-site events with a focus on logistics, resource planning, and guest experience.
Input and manage beverage recipes, cost data, and menus in internal systems (e.g., Toast, XtraChef).
Conduct regular operational audits, staff performance reviews, and quality control checks.
Facilitate regular team meetings and ensure compliance with local, state, and federal alcohol service laws.
Track tips, time punches, and provide administrative support related to payroll.
Any other tasks required by management

QUALIFICATIONS

Minimum:

2+ years of food and beverage management experience with a strong emphasis on inventory and cost control
3+ years of bartending or front-of-house service experience in a high-volume setting
Familiarity with POS and inventory systems (Toast and XtraChef preferred)
TIPS and ServSafe Manager certified or ability to obtain upon hire
Must be 21+ and authorized to work in the U.S.
Strong leadership, organizational, and communication skills
Detail-oriented and operationally disciplined

Preferred:

Experience managing F&B operations in a hotel or multi-outlet concept
Proven track record of implementing systems, processes, or training programs
Strong analytical and cost management capabilities

PHYSICAL

REQUIREMENTS

Ability to stand and walk for extended periods of time throughout the shift.
Ability to move frequently between restaurant outlets, kitchens, bars, storage areas, and outdoor spaces.
Ability to lift, carry, push, or pull up to 25–50 lbs occasionally (cases of beverages, supplies, small equipment).
Ability to bend, stoop, kneel, reach, and climb as necessary to inspect operations and access storage areas.
Ability to work in a fast-paced, high-volume hospitality environment with frequent movement.
Ability to tolerate exposure to heat, cold, humidity, kitchen environments, and outdoor weather conditions as applicable.
Ability to communicate clearly with team members and guests in person and over communication devices.

ABOUT OUR

BENEFITS

Company Benefits and Perks

Full Time

Part Time

Seasonal

Medical (with company contribution)

Eligible

Dental (with company contribution)

Eligible

Vision (with company contribution)

Eligible

Paid Time Off

Eligible

401(k) (with company match)

Eligible

Sick Time

Eligible

Employee Dining Discounts

Eligible

Employee Marketplace Discounts

Eligible

SCHEDULE

Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.

PAY RATE

$55,000-$65,000

JOB STATUS

Full Time

FLSA

Exempt

EQUAL EMPLOYMENT OPPORTUNITY

Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.

If you require assistance or an accommodation due to a disability, please inform us during your application process.

The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.

About Trailborn Hotels & Resorts

Trailborn Hotels & Resorts is the leading hospitality brand and management company bringing boutique hotels to the great outdoors. Built for the modern adventurer, each Trailborn hotel puts guests at the heart of the country’s most extraordinary outdoor destinations – from national parks to wine country, snow-capped mountains to sun-soaked beaches – to create a unique experience for outdoors enthusiasts.

Trailborn currently has properties along the foothills of North Carolina's Blue Ridge Mountains; the Grand Canyon; Wrightsville Beach, North Carolina.; Mendocino, California; and Jackson Hole, Wyoming.

To learn more about Trailborn Hotels & Resorts and book your stay, visit trailborn.com.

Industry

Travel & Hospitality

Company Size

51-200 employees

Headquarters

New York, NY

Year Founded

Unknown

Website

trailborn.com

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