Job Description

Location: Mt Carmel, Utah.

Zion Mountain Ranch is an elevated sanctuary just 3 miles from the East Entrance of Zion National Park, set on a roaming bison preserve. Guests can choose from thoughtfully crafted cabins and bespoke lodges and enjoy on‑site experiences including guided horseback riding, bison feedings, and Cordwood, a field‑to‑fork restaurant featuring ingredients from the ranch’s organic gardens.

Dedicated to land preservation and meaningful, nature‑based travel, Zion Mountain Ranch blends purposeful hospitality with a deep respect for the land and the spirit of the American West. Team members play a vital role in creating experiences that strengthen guests’ connection to this landscape and its enduring story.

• Functions as an ambassador of Zion Mountain Ranch, modeling and sharing the “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guests’ expectations and create memories for our guests and staff.

• Ensure overall quality management of the food and beverage outlet.

• Responsible for supervision of restaurant staff.

• Responsible for recruiting, hiring, and training staff.

• Responsible for training of staff, to include daily operations, restaurant expectations, safety trainings.

• Works on the floor during periods of high volume, covering any position needed and ensuring adherence to established restaurant expectations by all restaurant staff.

• Maintains positive communication with staff and management. Including but not limited to:

  • 1 general staff meeting per month.

  • Conduct "one on one" meetings with your direct reports.

  • Conduct a daily pre-shift "huddle" with staff.

• Develop, implement, and maintain satisfactory training program for restaurant staff.

• Monitor training programs and ensure that training is done consistently for all jobs.

• Utilize behavior-based feedback model & process to develop and improve employee performance.

• Responsible for maintaining consistent and fair disciplinary procedures.

• Determines appropriate staffing levels according to business forecasts and ensures sufficient staff is in place.

• Establishes and implements a quantitative system for measuring food quality, service and overall customer satisfaction in the outlet. Monitors feedback weekly and takes appropriate action to correct problems.

• Will develop and support a minimum of one "signature" food item and one "signature" beverage item within one month of opening.

• Maintains proper sanitation standards.

• Responsible for proper maintenance of facilities and equipment, inside and outside.

• Is knowledgeable of and able to implement proper security and safety protocols.

• Ensure that the outlet follows all local, state and federal laws and regulations. (this includes, but is not limited to, local liquor laws, employment laws, OSHA rulings, sanitation standards)

• Ensure that appropriate standards regarding interior environment, atmosphere, and theming are maintained.

• Responsible for overall financial performance of outlet as established by budgetary guidelines. This includes but is not limited to:

  • revenue generation

  • cost of goods sold % and $ volumes

  • labor/payroll costs % and $ volumes

  • general expenses % and $ volumes

• Adherence to budgetary guidelines.

• Proper usage and maintenance of payroll, inventory, P.O.S., and informational systems.

• Maintains proper inventory costing procedures.

• Maintains proper ordering and receiving procedures.

• Maintains proper procedures regarding invoicing and bill payments.

• Establishes and maintains appropriate and effective working relationships with internal and external customers, as well as Zion Mountain Ranch employees at all levels of the organization.

• Responsible for any other duty management deems necessary.

• Assists with overall restroom cleanliness and duties when needed

Other Duties as Assigned:

• This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of Zion Mountain Ranch, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.

• Participate in Leadership events such as meetings, required trainings, and employee dinners/events

Work Location:

• Due to the in-person nature of the hospitality business, this position is on-site. RV space with hook ups are available at no cost for employees, limited employee housing at no cost is available on-site and commuting from the local vicinity is also acceptable.

• Due to the nature of our business, Zion Mountain Ranch is open every day. You must be prepared to work a schedule which may include Saturdays, Sundays, and holidays. 

Required Knowledge, Skills, and Experience:

• Ability to lift 50 lbs. or more.

• Ability to organize.

• Ability to communicate effectively with supervisors and line employees.

• Ability to absorb large amounts of information quickly.

• Ability to maintain good, safe sanitary work practices.

• Ability to read and understand Safety Data Sheets.

• Ability to maintain excellent attendance and punctuality.

Other Responsibilities and Requirements:

• Work with a “safety-first” attitude.

• Minimize your impact on the environment when at work and living onsite.

• Treat our customers, co-workers, leadership teams, all internal guests with respect, and a hospitable service atmosphere must be projected at all times.

• All team members must maintain a neat, clean, and well-groomed appearance

What’s in it for you?

• Salary will be adjusted based on experience

• Onsite employee housing at no cost. Limited space available

• Discounts on food, retail, and gear

• Complimentary access to most POWDR-owned resorts

• Generous benefit package for full-time year round employees

• Career development and growth opportunities available here and at our facilities across POWDR

• A connection with people who share the same passions and embrace each other’s unique and individual styes

POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. Within POWDR’s portfolio are six mountain resorts including Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon, and Snowbird in Utah. Included in the POWDR portfolio, is Stovepipe Wells located in Death Valley National Park and Zion Lodge located in Zion National Park, operated under a long-term concessions contract with the National Park Service.

Zion Mountain Ranch is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. Within POWDR’s portfolio are six mountain resorts including Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon, and Snowbird in Utah. Included in the POWDR portfolio, is Stovepipe Wells located in Death Valley National Park and Zion Lodge located in Zion National Park, operated under a long-term concessions contract with the National Park Service.

Zion Mountain Ranch is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.