Job Description

POSITION: Food & Beverage Manager

DEPARTMENT: Food & Beverage

REPORTS TO: Director of Food & Beverage

FLSA STATUS: Salary - Exempt

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Food & Beverage Manager at the Shreveport Convention Center/Municipal Auditorium in Shreveport, Louisiana. Under direction of the Director of Food & Beverage, the Food & Beverage Manager’s primary responsibilities include the following functions in accordance with ASM policies.

Major Duties and Responsibilities

• Oversees development, delivery, review, execution, and fulfillment of proposals/contracts for clients of the venue for concessions and/or catering events while adhering to ASM Global venue policies and procedures.
• Strategic planning and development of menus, menu prices, inventory control, point of sale systems, revenue streams, new business opportunities, and guest experiences for catering and concessions.
• Communicates with Events for status of deadline schedules, including but not limited to floor plan submissions, room specifications, insurance requirements and other relevant details
• Review and work along with staff to ensure execution of all F&B operations through banquet event orders and contractual obligations such as, services, equipment orders, consumption reports and special orders.
• Manage and work along with the part time staff, contracted staff and guest in the areas of concessions and catering.
• Inspecting equipment and facilities to report any deficiencies and ensure all F&B areas are fully operational.
• Ordering and maintaining weekly/monthly inventory for concessions and catering events, such as paper goods, food product, beer, wine, alcohol, chemical/cleaning supplies, and equipment.
• Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful while ensuring on all client request, concerns, and problems are addressed.
• Coordinates activities and facilitates meetings with kitchen staff, catering staff and various service contractors for assignment and fulfillment of events for the arena and/or meeting rooms
• Attends appropriate planning, organization, event and facility meetings in support of food and beverage elements.
• Direct and work along with staff for proper cleaning techniques and procedures to ensure passing health inspections by State and local agencies and ASM Global guidelines
• Direct handling of cash and credit cards in accordance with ASM Global and Shreveport Convention Center policies
• Prepare and maintain accurate records for pre-event planning, cost estimates, client requests, billable charges, service orders, and final billing accounting.
• Plan, implement and operate an integrated point of sales system, run reports, process cash & credit card sales during and after events, run settlement reports
• Design and/or assist in the design and implementation of digital content for the venue display systems for the point of sales menu boards, meeting room display monitors and concession stand sponsor activations
• Act as Department Manager and/or Manager on Duty for events, including banquets, backstage catering, concessions, and other activities as deemed necessary by department and facilities
• Assist Director of F&B to Analyze and maintain department related costs and facilitate reporting
• Cash & check handling, concessions receipts, and balance accounts.
• Payroll
• Maintaining labor cost
• Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to multitask, work independently and pay close attention to detail. Organize and prioritize work to meet deadlines. Work efficiently under pressure and produce accurate results. Computer literate in Word, Excel and Outlook. Experience in accounting, preferably using Inventory Software. Excellent customer service and computer skills is essential. Must be able to work flexible hours.

• Must be 18 years of age or older

• Excellent customer service skills
• Must be able to pass a background check to include a credit history report and meet corporate minimum requirements.
• Serve -safe certified

Supervisory Responsibilities

• Manages subordinates and is responsible for the overall direction, coordination, and evaluation of each F&B unit. Responsible for overseeing the interviewing, hiring and training team members as well as planning assigning and directing work, performance, rewarding, discipling team members in conjunction with the Director of Food & Beverage and Human Resources.

Education and/or Experience

• Bachelor’s Degree in Food and Beverage or related field preferred
• Minimum 2 years’ experience in Food & Beverage Management level position.

Skills and Abilities

• Thorough knowledge of financial and cost accounting.
• Strong orientation to customer service and ability to work with other staff members in the facility
• Result oriented individual with the ability to meet required budgetary goals.
• Have the ability to multi-task under extreme deadline pressure in a fast-paced environment
• Maintain an effective working relationship with team members, exhibitors’ patrons, and others encountered in the course of employment.
• Ability to work with minimal supervision
• Ability to work flexible hours based on events, including daytime, evening, weekends and holidays as needed.
• Must have professional attitude and appearance.

Computer Skills .

• Proficient in Microsoft

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit for long periods of time and work nights and weekends.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear.

Specific vision abilities required by this job include close vision for review of statistical and other financial records and information.

Must be able to sit and or stand for long periods of time.

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Apply at – www.shreveportcenter.com

Yvonne M Young

Human Resource Manager

Shreveport Convention Center

400 Caddo St

Shreveport La, 71101

Applicants that need reasonable accommodations to complete the application process may contact

318-841-4243.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.