Job Description

Essential Duties and Responsibilities

Essential job tasks include the following: other duties may be assigned:

• Recruiting, Hiring and Training of Food & Beverage Assistant Managers/Supervisors & Part-Time Staff
• Assist in developing, forecasting, and meeting budgeted revenue & expense targets for Catering and Concessions.
• Analyze & review menu performance for all concession & catering operations, making adjustments & improvements as necessary to achieve revenue targets
• Selling and management of Event Space and Food & Beverage products and services.
• Facilitating Banquet Event Orders per contracts sold or assigned
• Oversee all aspects of Suite operations related to Food & Beverage
• Participates/volunteers/serves local charity functions as requested to represent facility
• Attend all in-house event-related meetings
• Maintaining all Food & Beverage equipment to include; cleanliness and annual maintenance
• Meet & achieve local & state Health Department "pass" status for all locations
• Meet & achieve internal 3rd party inspection scores of 90 or higher
• Must be creative in merchandising and displays and food presentations
• Attention to detail and consistency in every aspect of service is a must
• The position is very hands-on with interactions with clients during events
• Oversees all purchases for the Department
• Holds managers accountable for cash handling, sales goals, inventory control, loss prevention, training, hiring, disciplinary action, budgets, and payroll

Supervisory Responsibilities

Manages subordinate Catering, Concessions, and Kitchen operations. Is responsible for the overall direction, coordination, and evaluation of any of these units. Carries out supervisory responsibilities following Legends Global 's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• Bachelor's Degree (BA) in Food & Beverage Management or related field preferred
• Minimum five years experience in a Food & Beverage management level position
• Catering management experience required
• Experience in an equitable multi-purpose facility preferred
• Proven track record of exceeding customer service and quality standards required
• Or equivalent combination of education and experience

Skills and Abilities

• Excellent organizational and planning skills
• Excellent communication and interpersonal skills
• Strong customer service orientation

Computer Skills

To perform this job successfully, an individual should know spreadsheet and word processing software.

Other Qualifications

• Ability to work with minimal supervision.
• Ability to interact with all levels of staff, including management.
• Ability to work flexible hours, including nights, weekends, and holidays, in addition to regular business hours.
• Bossier Parish ABO Card required
• LACT Card required
• ServSafe Certification required
• This position will require the applicant to pass a background check.

Physical Demands

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons.