We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
The F&B Manager is expected to manage all aspects of service within the Outlets to include, Restaurant, Lobby Bar, Pool Bar and Banquets. He/She will comply with all standards of service and operating procedures. The F&B Manager will be instrumental in maintaining concept, beverage menu development and overall guest and employee satisfaction. The F&B Manager will also adhere to all federal, state, and local regulations concerning health, safety, and other compliance requirements. The ideal candidate has a passion for building and leading a highly effective team, for delivering the highest standard of service and the highest quality of food and drinks. The candidate is in tune with current culinary and beverage trends and is able to react to changes in the market quickly. Having demonstrated this passion successfully through professional experience is a must. This position will also require clear communication, motivation skills, productive coaching and precise accountability.
Principle duties and responsibilities (Essential Functions) include:
Qualifications and Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
oSupervise day-to-day activities of one or more food and/or beverage outlets. Plan and organize work. Communicate and enforce policies and procedures.
Responsible for departmental schedules, and labor control.
oWork closely with the F&B Director in all aspects of day to day activities.
Assist with pricing revisions and updates in POS.
oEnsure that all restaurant equipment (coffee and soda machines, registers, etc.) is in proper operational condition and is cleaned on a regular basis.
oEnsure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes.
oPromote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Banquets, Housekeeping, Maintenance and Guest Services.
oMonitor performance of the restaurant through analysis of guest feedback and financial results.
oMaintain procedures to ensure the security and proper storage of restaurant inventory, and equipment.
oAchieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s)
oAttract, retain, and motivate the best talent.
Conduct monthly departmental meetings to uphold departments standard and conduct corporate mandated trainings.
oEnsure team members receive proper training applicable to their position and career aspirations and in accordance with company policy and/or local laws.
oResponsible for monitoring, measuring, and recognizing performance of team members who directly report to the role and indirect reports.
oSupport, comply and promote company initiative, policies and guidelines.
oHandle employee issues in a professional and timely manner.
oInitiate corrective action as needed.
oResponsible for ensuring success through the eyes of employees, guests, and owners.
oUtilize and collaborate with resources across different departments and corporate office.
oCapable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture
oFocus on the mission and well-being of the department, hotel, and company as a whole.
oLead by example and operate with integrity and respect.
oInspire your team to embrace and demonstrate our values and GUEST People Standards.
oTrack record of delivering exceptional guest and client experience
oDemonstrable expertise in analysis and action taking
oDemonstrate exceptional leadership and motivational skills
oUnderstand and embrace current contemporary restaurant and bar trends
oExcellent oral and written communication
oExcellent organizational skillsand detailed oriented.
oAppropriate professional appearance and demeanor
oProficient in Microsoft Word, Excel and PowerPoint
Additional Job Information/Anticipated
Pay Range
Compensation: $60,000–$65,000 annually, based on experience. This position is bonus‑eligible, with an annual incentive opportunity of 10% of base salary.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Sonesta is now the 8th largest hotel company in the US, with 13 brands that consist of 1100 hotels, 100K+ rooms across three continents and include The Royal Sonesta, The James Hotels, Classico Collection by Sonesta, Sonesta Hotels & Resorts, MOD Collection by Sonesta, Sonesta Select, Sonesta ES Suites, Sonesta Simply Suites, Red Lion Hotels, Inns & Suites by Sonesta, Signature Inn by Sonesta, Americas Best Value Inn by Sonesta and Canadas Best Value Inn by Sonesta.
With the growth of the company, we have also expanded our award-winning guest loyalty program – Sonesta Travel Pass. Offering guests a variety of travel experiences, free nights, value added perks, points that can be redeemed at any of Sonesta's hotels.
Sprung from the classic hoteliers of the mid-20th century, Sonesta is a collection of hotels, resorts, suites and cruises enjoys a rich history celebrating over 85 years in hospitality. When savvy travelers stay in one of our locations throughout the world, they are treated to a genuine experience, reflective of the culture and personality of the destination. Guests are always delighted to find that we have let the outside culture in!
As one of the original hoteliers in the United States, Sonesta has a solid understanding of what drives the passion for travel – service, beautiful surroundings and an unmatched destination experience delivered with style. It’s our employees who deliver on this promise with integrity and passion, ensuring our future will be as strong as our past.
Discover what you have been missing at Sonesta. Join us. We can’t wait to meet you.
