Job Description

Accor is the leading Augmented Hospitality hotel group offering unique and meaningful experiences in more than 5100 hotels across 110 countries.

•An opportunity to be with world’s preferred hospitality company.

•Captivating and rewarding experience working along side passionate professionals

Range of exclusive Heartist Benefits

We are seeking a dynamic and experienced Food & Beverage Manager to join our team in Novotel Chennai Chamiers Road Chennai, India. As a key member of our hospitality management team, you will oversee all aspects of our food and beverage operations, ensuring exceptional guest experiences and operational excellence.

• Direct and coordinate all food and beverage operations across multiple outlets, including restaurants, bars, room service, and banquets
• Ensure consistently high standards of food quality, service excellence, and hygiene throughout all F&B areas
• Monitor guest feedback and implement improvements to enhance customer satisfaction
• Collaborate with the Executive Chef and other departments to create innovative dining experiences and promotional events
• Develop and manage F&B budgets, control costs, and optimize revenue
• Lead, train, and motivate a diverse team of F&B staff to deliver outstanding service
• Oversee inventory management, supplier relations, and purchasing processes
• Ensure compliance with food safety regulations and company policies
• Analyze market trends and competitor offerings to maintain a competitive edge
• Implement and maintain quality control and performance measurement systems

Qualifications

• Proven experience as a Food & Beverage Manager or in a similar senior F&B role
• Strong leadership skills with the ability to inspire and manage high-performing teams
• Excellent communication skills in English; proficiency in local languages is a plus
• In-depth knowledge of food and beverage industry trends and best practices
• Demonstrated ability in financial management, including budgeting and cost control
• Proficiency in inventory management and familiarity with POS systems
• Strong understanding of food safety regulations and hygiene standards
• Bachelor's degree in Hospitality Management or related field; relevant certifications are a plus
• Exceptional customer service orientation with a track record of enhancing guest experiences
• Ability to work flexible hours, including evenings, weekends, and holidays
• Proven skills in conflict resolution and problem-solving in high-pressure environments
• Proficiency in Microsoft Office suite and hospitality management software