Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory.

FOOD & BEVERAGE LANA’I ASSISTANT MANAGER PROGRAM (L.A.M.P)

The Four SeasonsResortLāna’iis lookingforaF&B L.A.M.P.who sharesa passion for excellence and who infusesenthusiasm into everything they do.Ourteamshave the opportunity toshape our guest experience by providing exceptional knowledge of the Resortand exemplifying the Golden Rule in each interaction.Work authorizationrequired

WHAT YOU’LLDO

This 12–18‑month rotational program offersLanaʻiresidents a structured pathway to develop leadership capabilities within Four Seasons. Participants gain hands‑on operational experience in Food & Beverage, with rotational exposure across Restaurants, Pool & Beach, In‑Room Dining, Banquets, and/or Stewarding. The program emphasizes experiential learning, mentorship, and performance feedback to support long‑term career growth. Responsibilities include, but are not limited to:

• Support leadership with daily Food & Beverage operations whilemaintaininga strong, visible presence on the floor

• Deliver exceptional guest experiences by upholding service standards and addressing guest feedback, concerns, and special requests

• Build andmaintainrelationships with both repeat and new guests to drive satisfaction and loyalty

• Monitor facility and equipment conditions; recommend enhancements as needed

• Partner with Culinary and Front‑of‑House leadership on menu updates and special offerings

• Ensure compliance with company policies and all health, safety, and regulatory requirements

• Attend,participatein, and occasionally lead meetings, training sessions, and daily pre‑shift briefings

• Support onboarding by ensuring new hiresareproperly trainedandentered intopayroll systems per training guidelines

• Provide ongoing coaching, feedback, and performance updates to service staff and management

• Facilitate clear communication between Front‑and Back ‑of‑House teams to ensure smooth operations

• Participate in cross‑departmental meetings to promote collaboration and operational alignment

• Learn and consistently apply service and cultural standards whiledemonstratingstrong knowledge of hotel products and services

• Develop skills in labor management and cost control through scheduling, budgeting, inventory,purchasing, and operational efficiencies

• AndMore!

WHAT TOBRING

• Successful candidate mustpossesslegal work authorization in United States

• The hospitality business functions seven (7) days a week, twenty-four (24) hours adayand scheduled days and times may vary based on need. Holidays and weekends availability isrequired

• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card

• HawaiiFood Handler’s Card and Hawaii Maui County liquor cardisrequiredfor this role

• Ability to stand for extended periods,lift upto 50lbs, and push/pull as needed during shifts

JOIN OUR ‘OHANA & ENJOYOUR AMAZING BENEFITS:

• Hourly Rate:$28.19

• 100% Employer contributed Medical, Dental, and Visionbenefits

• Competitive wages and other benefits (Retirement Plan, Wellness Credit,etc) as well as Paid Time Off & Holiday Pay

• Inclusive and diverse employee engagement & recognition events all year-round

• Complimentary stays and exclusive discounts at Four Seasons Worldwide

• ComplimentaryEmployee Meals &Dry Cleaning for Employee Uniforms

• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources

• Comprehensive learning and development programs to help you master your craft

• Energizing Employee Culture where you are encouraged to be your true self!

• And so much more!

We look forward to receiving your application!

Please note that due to thelarge numberof responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about whatit'slike to work at Four Seasons ResortsLana’i, visit us:

Twitter: https://twitter.com/FSLanai

Facebook: https://www.facebook.com/FourSeasonsResortsLanai

Instagram: https://www.instagram.com/fslanai/

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf