Founded in 2008 by Serge Trigano and his sons JΓ©rΓ©mie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!
These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.
More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.
Whatever your role, we're all here to make the customer experience as unforgettable as possible.
Our mission: to bring little moments of happiness to people.
Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.
Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.
Bring your passion for hospitality, learning, and creating unforgettable guest experiences to Mama Shelter Dubai! As a Food & Beverage Intern, you'll gain hands-on experience, develop your skills, and become part of a vibrant team that brings Mamaβs unique energy to life every day. Letβs learn, grow, and create magic together! πΉπ½οΈβ¨
THE MISSION?
π― Learn the Mama Way: Immerse yourself in our culture and discover what makes Mama Shelterβs hospitality truly unforgettable. ππ
π― Guest Experience Rockstar: Support the team in delivering exceptional service and ensuring every guest feels welcomed and valued. ππ½οΈβ¨
π― Service Support Superstar: Assist with food and beverage service, table setup, clearing, and maintaining smooth operations throughout the shift. ππ΄
π― Be Curious & Grow: Learn menu knowledge, service standards, and operational procedures while developing your hospitality skills. π§ π±
π― Guest Happiness Helper: Engage with guests in a friendly and professional manner, creating positive and memorable interactions. π«π€
π― Standards Champion: Support the team in maintaining high standards of cleanliness, hygiene, and presentation. π§½β β¨
π― Team Player Extraordinaire: Collaborate with colleagues across the restaurant, kitchen, and bar to create seamless guest experiences. π€πΆ
π― Observe & Improve: Learn from experienced team members, ask questions, and continuously look for ways to improve your skills. ππ
π― Bring Positive Energy: Contribute to the vibrant Mama atmosphere with enthusiasm, professionalism, and a can-do attitude. πβ€οΈ
πͺ Youβre eager to learn: Every shift is an opportunity to develop new skills and gain valuable experience.
π You have a positive attitude: You bring enthusiasm, energy, and a smile wherever you go.
π Attention to detail is your superpower: You take pride in doing things right and delivering quality work.
π You welcome feedback: You see guidance and coaching as opportunities to grow and improve.
π― Youβre proactive: You take initiative, ask questions, and are always ready to help.
ποΈ Professionalism matters to you: You act with integrity, respect, and responsibility at all times.
π€ Youβre a team player: You enjoy working with others and contributing to a supportive environment.
π Youβre dependable: You show up ready to learn, contribute, and make a difference.
π₯ You love meeting people: Building connections with guests and colleagues comes naturally to you.
π¬ You communicate confidently: You're comfortable engaging with guests and collaborating with the team.
π You bring great energy: Your positivity helps create an enjoyable atmosphere for everyone around you.
π Youβre growth-minded: Youβre excited to build a future career in hospitality and make the most of every opportunity.
π You embrace the Mama spirit: Authentic, creative, caring, and a little bit playful, that's your style.
If you're ready to kick-start your hospitality journey, learn from the best, and create unforgettable moments at Mama Shelter Dubai, we'd love to hear from you! Letβs grow together and make every day an adventure. πΉπβ¨

We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.