Job Description

River Rock Casino is currently looking for a self-motivated, friendly and customer-focused individual as F&B Host. The successful candidate will be responsible for greeting guests in a prompt and courteous manner. He/she will also be seating guests while ensuring a balanced workload among servers. He/she will maintain an accurate waiting list and perform updates as needed and alert guests when a table has become available. Other duties include:

• Seating guests in the area of choice and distributing menus
• Advising guests of daily and weekly specials
• Explaining how various menu items or beverages are prepared if applicable
• Assisting with cleaning tables or counters, removing dishes and re-stocking when required
• Performing opening and closing duties as required
• Maintaining accurate records, waitlists and reservations
• Maximizing seating
• Performing cashier duties if applicable
• Ensuring table availability by communicating with bussing staff
• Liaising and communicating effectively with other operational departments
• Ensuring compliance with licensing laws, health and safety and other statutory regulations
• Performing other duties as assigned or directed

Successful candidates will demonstrate the following qualifications:

• Minimum 1 year of recent Food & Beverage experience
• POS experience
• Exceptional interpersonal and communications skills
• Ability to handle multiple tasks at one time
• Ability to obtain the criminal background check
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
• A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
• A willingness to learn, develop and achieve new skills for personal and professional development
• Live GCE’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship

A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence