Job Description

Crystalbrook Bailey is modern, creative and quietly confident - a hotel with a deep appreciation for art, design and individuality.

Choosing the path less travelled, Crystalbrook Bailey celebrates originality, thoughtful detail and a genuine connection to local culture. This is the kind of place that feels just as at home exploring a gallery, wandering through a local farmers market or discovering something beautifully unexpected.

With a personality shaped by creativity and curiosity, Crystalbrook Bailey offers a distinctive guest experience where contemporary style, considered hospitality and artistic spirit come together.

The Opportunity:

As a Food & Beverage Guide at CC’s Bar & Grill, you will play an important part in creating polished, memorable dining experiences from the moment service begins.

We are recruiting across two distinct areas of the restaurant.

One role will be centred on the floor, delivering warm, confident service through thoughtful recommendations, genuine guest connection and close attention to every detail.

The second will take ownership of the restaurant pass, acting as the vital link between the kitchen and floor. You will coordinate dishes as they leave the kitchen, check presentation, table numbers and dietary requirements, and help ensure every plate reaches the right guest with accuracy and pace.

Working closely with the Food & Beverage leadership team, both roles will support the rhythm of service and uphold the high standards CC’s Bar & Grill is known for across presentation, timing and guest experience.

These opportunities will suit experienced hospitality professionals who communicate clearly, take pride in smooth service and enjoy contributing to a team that values precision, collaboration and genuine hospitality.

These are permanent part-time positions offering an expected 16–24 hours per week, with opportunities to pick up additional shifts.

The Talent:

You are an experienced hospitality professional who understands how strong service, clear communication and attention to detail come together to create a seamless dining experience. You bring confidence and professionalism to each shift, work well across both kitchen and floor teams, and remain calm and organised when service is at its busiest.

You will bring:

• Previous experience in food and beverage service, food running or a quality restaurant environment
• A polished, guest-focused approach and genuine passion for hospitality
• Strong communication skills and the ability to work collaboratively across the kitchen and restaurant floor
• Excellent attention to detail across orders, presentation, table numbers and dietary requirements
• The ability to maintain pace, accuracy and professionalism throughout busy service periods
• A current Queensland Responsible Service of Alcohol certificate
• Flexibility to work across a seven-day roster, including evenings, weekends and public holidays

For the floor-focused opportunity, we are looking for someone who is confident guiding guests through the menu, making thoughtful food and beverage recommendations and creating warm, memorable dining experiences.

For the pass-focused opportunity, we are looking for someone with previous experience coordinating dishes between the kitchen and floor, reading dockets and ensuring each plate is delivered accurately, efficiently and to presentation standard.

Why Us:

You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including:

• 50% F&B discount across all Crystalbrook restaurants and bars
• $99 room rates and a generous friends and family discount
• Enhanced parental Leave and lifestyle benefits
• A commitment to a green future through enhanced sustainability practices
• Access to our internal mobility program and team reward schemes
• Online learning and training with tailored career development pathways
• A culture of collaboration, elevating experiences and diversity
• Limitless career opportunities in a fast growing, dynamic environment
• Regular service recognition and team engagement events

Crystalbrook Collection is an award-winning hotel development and management company, home to one of Australia’s newest portfolios of distinctive upscale hotels, restaurants and bars.

In just eight years, we have grown to own and manage more than AU$1 billion in luxury hotel assets across New South Wales and Queensland, with exciting new hotels planned for Adelaide and Canberra in 2026 and 2027. With continued ambition for growth across Australia and internationally, Crystalbrook Collection is proudly shaping a bold and distinctive future in hospitality.

We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.

If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.