Job Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Oversee daily food and beverage operations, ensuring seamless service delivery, quality standards, and cross-departmental coordination for exceptional guest experiences
• Develop and execute strategic F&B initiatives that drive profitability, customer satisfaction, and brand reputation
• Supervise, train, mentor, and evaluate F&B staff, fostering a collaborative and motivated team environment with constructive performance feedback
• Implement and maintain food safety protocols, ensuring full compliance with FSSAI regulations and industry standards
• Analyze operational metrics and customer feedback to identify improvement opportunities and implement corrective actions
• Resolve operational challenges and customer concerns with transparency and decisiveness

Qualifications

• Proficiency in food and beverage operations management and hospitality best practices
• Excellent leadership and team management capabilities with proven staff training experience
• Advanced customer service orientation and problem-solving abilities
• Proficiency with Point of Sale (POS) systems and restaurant management software
• Strong organizational and time management skills with ability to multitask in fast-paced environments
• Excellent written and verbal communication skills in English
• Bachelor's degree in Hospitality Management, Business Administration, Hotel Management, or related field