Job Description

About us

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying

a quick night, or relaxing for the week. At Holiday Inn Sydney Potts Point, we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give

you a warm welcome to the Holiday Inn® family.

What’s the job?

Reporting to the Food & Beverage Manager, the Food & Beverage Duty Manager plays a key leadership role in driving exceptional guest experiences. With a passion for hospitality and people, you will lead, coach, and develop the food and beverage team to deliver outstanding service and uphold brand standards. Working closely with the Food & Beverage Manager, you will create memorable guest experiences that drive loyalty, maximise revenue opportunities, and contribute to the achievement of departmental revenue and profitability goals.

What we need from you

• Full working rights in Australia (full-time position)
• Minimum 2 years' experience in a Food & Beverage/Restaurant & Bars senior position, preferably within a hotel/hospitality environment.
• Exceptional customer service skills and have a high ability to interact with guests & colleagues.
• Demonstrated ability to lead and inspire a team, fostering a positive and engaging workplace culture where colleagues feel valued and motivated.
• Excellent time management and prioritisation skills, with the ability to balance multiple responsibilities and consistently deliver results.
• Strong knowledge of wines, beers, spirits, and beverage trends, with the ability to confidently engage with guests and the team.
• Qualifications in Hotel Management and/or in Food & Beverage related field preferred
• Flexibility – evening, weekend and holiday shifts are all part of the job
• Valid NSW RSA Competency card is required
• Ability to inspire passion, enthusiasm and positivity in the team to drive an engaged, winning culture

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including free duty meals, free parking, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.