Job Description

Job Posting: Food & Beverage Cart Attendant at Rivers Casino Pittsburgh

As a Food & Beverage Cart Attendant at Rivers Casino Pittsburgh, you play a vital role in ensuring exceptional guest experiences by providing prompt, professional, and courteous service. This position involves efficiently handling concessions, taking food orders, processing payments, and maintaining a clean and organized work station.

Responsibilities:

• Accurately take food orders, present food to customers, process payments, and give change as necessary.
• Provide concessions to customers with a focus on efficiency and professionalism.
• Work all shifts and demonstrate flexibility in scheduling.
• Possess comprehensive knowledge of job-related procedures.
• Familiarity with the menu items, specials, and prices.
• Complete side work and assigned duties in a timely manner.
• Uphold standards in appearance and work ethic, setting an example for the team.
• Ensure a clean and sanitary work area at all times.
• Maintain awareness of safety and accident prevention, reporting incidents as necessary.
• Facilitate communication between shifts.
• Stay updated on all departmental policies and procedures.

Qualifications:

• Excellent customer service and communication skills.
• Comfort working in a smoking environment.
• Ability to communicate in English verbally and in written format with Team members and guests
• Money-handling experience and basic math skills.
• Outstanding interpersonal communication skills to interact with guests and team members.
• Cooperative, helpful, and friendly nature with a neat and well-groomed appearance.
• Adherence to uniform policies, including nametag, badge, and slip-resistant shoes.
• Punctuality, adherence to sign-in procedures, and knowledge of related job procedures.
• Effective communication with team members and guests.
• Willingness to fulfill the pre-employment process.
• Flexibility to work various shifts, including holidays.

Physical Requirements:

• Extended periods of standing
• Regular bending, stretching, twisting, and reaching
• Ability to push/pull objects weighing up to 20 pounds frequently

The above duties and responsibilities are representative. Full job descriptions are available upon hire.