Job Description

Imagine stepping into our charming hotel, right by the slopes, after a day filled with exciting adventures. We're seeking an exceptional Banquet Manager to work closely with our Executive Sous Chef and Executive Chef to create unforgettable experiences for our guests. This pivotal role involves organizing memorable events and meetings, which includes determining staffing requirements, planning venue layouts, and coordinating meal services.

If you possess a wealth of experience in Banquet Management and are passionate about delivering top-notch services within budgetary considerations, we encourage you to apply to work, live, and play in a place where you truly belong. Join us in crafting unique and refined experiences for our guests, where your skills and dedication will significantly impact the exceptional atmosphere we're committed to creating.

Compensation Information: $62,000 to $68,000 per annum

Physical Requirement: Medium; work activities involve handling loads up to 25kg; both in an indoor and outdoor setting.

This job position requires physical presence at the designated location.

The perks and benefits you’ll get to enjoy:

• Winter/Summer Season Lift, Trail and Golf passes
• Initial entitlement to three weeks of paid vacation
• Benefits plan and additional wellness components, including Health Spending Account and EFAP
• Participation in our RRSP and matching DPSP programs
• Company supported training and professional development opportunities
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels
• Eligibility for our ‘Pay for Performance’ incentive bonus program (after qualifying period), awarded to top performers

Skills you bring with you:

• 2-3 years’ experience in a managerial role, preferably in a hotel environment
• Serving it Right Certification
• Excellent food and wine knowledge
• Ability to work quickly and as a team in a fast-past environment
• Able to motivate and support employees
• Strong attention to detail
• Ability to lift, carry, or push up to 25kg
• Excellent organization and time management skills with the ability to multi-task

Primary Responsibilities:

Service/Operations:

• Responsible for coordinating the delivery of all Food and Beverage for functions held in the Hotel and all details pertaining to functions being held in all banquet and meeting rooms while providing an exceptional banquet experience from start to finish
  • Implement & execute the Sun Peaks Grand Hotel Food and Beverage Banquet Standard of Service
  • Work closely with supervisor to ensure service staff is on schedule and motivated
  • Schedule staff according to operational needs, controlling labor cost
  • Input inventory monthly & ordering of inventory as require
  • Approve payroll hours
  • Follow proper requisition procedures
  • Attend and participate in the BEO weekly meeting and Leadership Meetings
  • Work with the Food and Beverage Director, Executive Chef and sales and events team to ensure all arrangements and details are dealt with prior to event execution
  • Shows a passion for hospitality, service and food
  • Health & Safety Regulations are adhered to at all times
  • Assists in any F&B Department Outlet as business volumes dictate

Guest Experience

• Deliver an elevated experience for our guests within our Banquet department
  • Ensure exceptional service delivery while maintaining a high level of professionalism
  • Liaise between client and banquet staff
  • Ensure event execution is on time from start to finish
  • Solve any concerns that clients bring forward in a timely and professional manner
  • Act as an ambassador of the Hotel & Sun Peaks with the ability to promote internal and external events

Team Commitment:

• Dedicated to creating a dynamic team that focuses on collaboration
  • Desire to be part of a team and contribute as such
  • Excellent communication skills
  • Briefing staff members on all event information
  • Implement duty list to ensure all staff members know their responsibilities from start to finish to ensure all tasks are completed in a timely manner
  • Capable of assisting in emergency situations making prompt decisions in the best interest of the guest and the Hotel

Why join us?

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.

Apply Now (copy & paste the link into a new browser): https://sunpeaks.clearcompany.com/careers/jobs/197ce6c6-dc2e-0de1-49f1-b773e967562c/apply-source=3682099-CS-58771