Job Description

At Accor, we believe there’s a place for everyone – just like our hotels are designed for every kind of guest. That’s why we offer amazing career opportunities, hands-on training, and the chance to work in some of the most exciting locations across the hotel and hospitality world.

Who we are…

Welcome to Hotel Chadstone Melbourne MGallery – a stylish sanctuary right next to Chadstone - The Fashion Capital. Here, five-star luxury meets effortless elegance, creating the perfect backdrop for unforgettable guest experiences. Whether it’s a quiet moment or a big celebration, we’re all about making memories that last. Join our team and help us create stories that stay.

Join Our Food & Beverage Team – Part Time Roles Available

Are you passionate about great food, premium service, and creating memorable guest experiences? We’re looking for enthusiastic and service-focused Lunch & Dinner Attendants. You are guest obsessed and have built your reputation on delivering exceptional dining experiences with a focus on building a culture of intuitive service that creates special moments for all guests.

What you'll be doing...

• Deliver warm, attentive service that reflects the five-star standard our guests expect
• Engage with guests in meaningful ways – remembering names, celebrating milestones, and personalising each interaction
• Bring energy and creativity to the guest experience – from latte art to cocktail flair to setting the perfect ambience
• Share your knowledge of menus, local produce, and wine pairings with confidence and enthusiasm
• Collaborate with the kitchen and bar teams to deliver seamless, memorable food and beverage moments
• Make thoughtful suggestions and upsell items that enhance the guest’s dining experience
• Be empowered to go above and beyond – surprise and delight guests with genuine gestures and personalised service

Hourly Pay rates:

• Mon to Fri: $25.85 (+ $2.81 evening loading after 7pm)
• Saturday: $32.31
• Sunday: $38.78
• Public Holidays: $58.16

Plus:

• Guaranteed minimum weekly hours
• Paid annual leave, including leave loading
• Penalty rates for evenings, weekends and public holidays
• Superannuation contributions
• Access to paid personal and compassionate leave
• Job security with consistent, ongoing shifts

What we can offer you...

• A fun and professional work environment where your passion for service will shine
• A genuine team culture – we support each other and celebrate success together
• A chance to build meaningful connections with guests and colleagues
• Skill development that goes far beyond hospitality – learn teamwork, time management, communication, resilience, and more
• Endless opportunities to grow your hospitality career with Accor – Australia’s largest hotel group
• Be part of a company that cares, with sustainability and community programs you can be proud of

Qualifications

What we're looking for:

• A current RSA Certificate (essential for all roles)
• A positive attitude and genuine passion for hospitality
• A proactive, can-do approach to challenges and daily tasks
• Strong communication skills and confidence engaging with guests
• A team player who thrives in a fast-paced, collaborative environment
• Great attention to detail and pride in delivering high standards
• Availability to work across a rotating 7-day roster – mornings, evenings, weekends and public holidays

Additional Information

What’s in it for you...

• Great perks – worldwide discounts on accommodation, food & beverage from day one
• Chadstone Shopping Centre team discounts
• Free nights’ accommodation on your work anniversary
• Discounted health insurance and a free, confidential Employee Assistance Program
• A vibrant, supportive team culture in one of Melbourne’s most iconic luxury hotels
• Easy location – avoid the CBD commute and work close to home in the city’s south-east
• Access to award-winning training, development, and genuine career growth with Accor

Apply now to become part of the story at Hotel Chadstone Melbourne MGallery. We can’t wait to welcome you!