Job Description
Location: The Atrium at LaGuardia
Responsibilities (including but not limited to):
The Beverage & Food Attendant is responsible for administering the basic day-to-day Beverage & Food service duties. The Beverage & Food Team is also responsible for maintaining the cleanliness of the venue throughout the shift.
Reports to: General Manager
• Take orders and serve customers using the point-of-sales system.
• Ensure coffee stations and bar area, including beverage coolers and snacks, are stocked properly and consistently throughout the shift.
• Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista.
• Understand menu content, any menu changes, and promotional activities.
• Keep your service area clean, tidy, and well-prepared.
• Ensure collection and recording receipt of appropriate payment (cash, credit card transactions); Handle and record cash and credit card transactions in accordance with company and City procedures.
• Answer Guest queries in a polite and helpful manner.
• Maintain a working knowledge of beverages and food offered and how to prepare and serve them.
• Provide assistance with setting up and breaking down food and beverage stations.
• Setting up workstations as needed.
• Serving water to guests and refilling beverage glasses as needed.
• Placing and replacing silverware as needed.
• Delivering beverages from the bartender.
• Delivering food from the kitchen.
• Stocking wait staff serving stations with napkins, utensils, trays, condiments, and salt and pepper containers.
• Directing guests to restrooms or exits as needed.
• Clearing tables and conference rooms throughout the venue as guests complete their meals /beverages and preparing tables for the next guests.
• Following and maintaining all sanitation and safety procedures and required training.
• Touch-up vacuum as necessary.
• Assists in cleaning, running dishwashers, restocking barware and other operational supplies, opening/closing tasks, and other duties as needed.
• Heat up and service food items. Assist in preparing salads, appetizers, entrée, or desserts, plating and adding garnishes to food.
• Perform other duties as assigned or required by managers.
• Maintain kitchen cleanness, including floors, floor mats of all outlets, and dish pit.
• Trash removal to a designated location.
• Event Space set up and refresh, including setting up of meeting tables and chairs and Beverage & Food stations when business demands.
Qualifications, Education, & Experience(includes but not limited to):
• Proficient in English.
• High School Diploma or Equivalent preferred.
• Beverage and food experience is preferred.
• Strong verbal and written communication skills.
• Basic mathematic skills are required.
• Ability to lift up to 50lbs
Our Company
• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
• For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
What we offer/What’s in it for you?
• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members