Great things start here
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience.
About the Opportunity
Are you passionate about hospitality and thrive in a fast paced hotel environment? Do you enjoy working in a vibrant team, providing exceptional service with a smile? We are seeking skilled Food & Beverage Attendants who are baristas, bar tenders and table service wait staff, to join our professional conference & events team.
RACV Royal Pines Resort is one of Australia's leading resorts in conference and events, hosting sporting groups, themed gala events and weddings. Our team deliver a high standard of customer service to guests with a friendly, positive ‘can do' attitude and a helpful approach.
This could be just the right role for you?
In this role, you'll have the opportunity to experience working large and small conferences & events. You will be flexible, showcasing your customer service skill set, working behind the bar, waiting tables, pouring drinks or making coffees. Your key responsibilities include:
Greet & interact with guests
Table service - take orders, plate drop/clear and beverage service - wine, beer & spirit knowledge & service
Bar - set up, service & pack down
Barista - coffee making & machine operation
Set and clear tables
Menu knowledge & explanation
POS and cash handling
What you'll need to be successful
Availability & flexibility to work 3+ shifts per week on a rotating roster. Shift times range between 5am - midnight/2am (depending on the event), including weekdays, evenings, weekends & public holidays
Previous food & beverage experience in a 4-5 star hotel/resort or similar customer service environment
RSA Certificate, essential
Barista - coffee making skills & experience
Bar - beverage knowledge & experience pouring wine, beer & mixing drinks
POS experience
Work well in a team environment & can follow direction
Passion for the hospitality industry & a desire to deliver 5 star customer service
Excellent grooming & personal presentation
We are Offering
Competitive hourly rate + penalties evenings, weekends & public holidays + 12% super
Generous employee benefits & discounts on RACV products & resorts
Employee of the month award & recognition programs - great team culture & values led company
Training and professional development for career growth opportunities
Laundered uniform
Complimentary parking onsite
The RACV difference
Be part of a team who cares. Back your ambition and find a new career with RACV.
Application process
You can learn more about the RACV at careers.racv.com.au
Applicants will be required to complete an initial 20-minute AI online chat interview.
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal recordcheck.
Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Food & Beverage and whether any reasonable adjustments may be required.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Submit your CV via the link below.
How to apply:
Become part of an iconic, purpose-driven organisation that gives you the chance to challenge yourself, with rewarding work and opportunities that create an impact beyond your role.
Join RACV if you want to help improve lives in the areas of home, energy, motoring & mobility, and leisure. Your personality will be welcomed, and you’ll work with people who care, in a role where you can make a difference and have room to grow.
Whether you’re providing roadside assistance to those in need, installing smart solar solutions, creating memorable experiences at our clubs and resorts, or designing products and services in one of our two corporate offices — we have people and policies to support you, and benefits you’ll use.
The journey so far
Since 1903, RACV has been one of Australia’s most trusted brands and is the largest member organisation in Victoria. We’re famous for not letting people down and we’re not about to stop.
Our values — innovation, accountability, care, and team — guide us to ensure we’re there for our customers, members, and our wider community.
As Victoria’s largest member organisation, we advocate on issues on behalf of our over 2.2 million members. We partner with organisations that are improving lives. Together we are making communities stronger.
We’re proud to offer the kind of opportunities only a diverse business can provide. If you’re interested, we’re looking for the best and brightest minds to join the next chapter.
