Job Description

Company Description

Novotel Johor Bahru City Centre

Hotel that makes every moment matter. Novotel Johor Bahru City Centre offers easy access to shopping at Johor Bahru City Square, family fun at Legoland Malaysia, and cultural sights like Sultan Abu Bakar Mosque. A perfect base to explore the city, theme parks, and nearby Singapore.

Job Description

• Excellent communication and interpersonal skills
• Energetic, bubbly, and full of personality
• Able to thrive under pressure in a busy environment
• Confident, positive, and customer-focused
• Passionate about food, beverage, and hospitality
• A team player who enjoys building genuine rapport with guests
• Provide professional, engaging service across restaurant, bar, and events
• Share your product knowledge to upsell menu and beverage items
• Maintain cleanliness, stock, and presentation of service areas
• Contribute to a fun, supportive, and dynamic team culture at The Ternary

Qualifications

Whilst technical experience is of importance to us, to be considered for the role, you will have the following:

• A friendly, customer-focused attitude with the strive to provide total customer satisfaction.
• Initiative to ensure that interactions with our customers are positive, intuitive and efficient.
• Previous customer service or hospitality experience.
• Confidence in liaising with various internal and external clients.
• A high standard of grooming and personal presentation.
• The ability and flexibility to work various rostered shifts, including early mornings, late evenings and weekends.
• Excellent communication and interpersonal skills.
• Strong attention to detail and the ability to multitask.
• A positive team player and guest-centric mindset.

Additional Information

Join us and start your hospitality journey with Accor!

A Career That Makes Your Hear Beat.

Email to hb585-hr@accor.com