Job Description

Crystalbrook Bailey is modern, creative and quietly confident - a hotel with a deep appreciation for art, design and individuality.

Choosing the path less travelled, Crystalbrook Bailey celebrates originality, thoughtful detail and a genuine connection to local culture. This is the kind of place that feels just as at home exploring a gallery, wandering through a local farmers market or discovering something beautifully unexpected.

With a personality shaped by creativity and curiosity, Crystalbrook Bailey offers a distinctive guest experience where contemporary style, considered hospitality and artistic spirit come together.

The Opportunity:

We are seeking an experienced Food & Beverage Attendant with a strong bar background to join the team at Pachamama.

This is an opportunity to bring confidence, personality and genuine guest connection to every service. You will prepare classic cocktails, deliver attentive food and beverage service and help create the vibrant, welcoming atmosphere our guests come to enjoy.

Alongside bar service, you will support food delivery, complete opening and closing duties, and take pride in keeping the venue organised, stocked and beautifully presented. Working closely with the wider Food & Beverage team, you will help maintain strong standards across pace, quality and the overall guest experience.

This role will suit someone who feels at home behind the bar, enjoys connecting with people and knows how to bring energy to service while remaining polished, organised and attentive to detail.

This is a casual opportunity offering an expected 24-38 hours per week, working across a rotating seven-day roster, including evenings, weekends and public holidays.

The Talent:

You are a confident and engaging hospitality professional who enjoys creating memorable guest experiences from behind the bar.

You will bring:

• Previous experience in bar or food and beverage service
• Confidence preparing classic cocktails and serving a broad range of beverages
• Experience completing opening and closing procedures
• A warm, professional and guest-focused approach
• The ability to support food delivery and floor service when required
• Strong attention to cleanliness, stock levels and bar presentation
• Clear communication skills and a collaborative approach to teamwork
• A current Queensland Responsible Service of Alcohol certificate
• Flexibility to work evenings, weekends and public holidays

Experience within a rooftop bar, restaurant, hotel will be highly regarded.

The Talent:

You will work alongside exceptional people in a supportive, collaborative and agile environment, where you are encouraged to grow, contribute and create memorable experiences.

We are proud to offer a range of industry-leading benefits designed to support your lifestyle, career and wellbeing, including:

• 50% food and beverage discount across all Crystalbrook restaurants and bars
• $99 team room rates and a generous friends and family accommodation discount
• Enhanced parental leave and lifestyle benefits
• A commitment to a greener future through responsible and sustainable practices
• Access to our internal mobility program and team reward schemes
• Online learning and training with tailored career development pathways
• A culture of collaboration, elevating experiences and celebrating diversity
• Career opportunities across a growing and progressive hotel collection
• Regular service recognition and team engagement events

Crystalbrook Collection is an award-winning hotel development and management company, home to one of Australia’s newest portfolios of distinctive upscale hotels, restaurants and bars.

In just eight years, we have grown to own and manage more than AU$1 billion in luxury hotel assets across New South Wales and Queensland, with exciting new hotels planned for Adelaide and Canberra in 2026 and 2027. With continued ambition for growth across Australia and internationally, Crystalbrook Collection is proudly shaping a bold and distinctive future in hospitality.