Job Description

Crystalbrook Flynn is the social butterfly of Cairns — bold, energetic and always at the centre of the action.

Located in the heart of the Cairns CBD and just steps from the Esplanade, Crystalbrook Flynn brings together stylish accommodation, vibrant dining and a lively sense of personality. With 311 rooms and suites, three of the city’s most exciting restaurants and bars, two glass swimming pools, conference and event spaces, Eleme Day Spa and a 24-hour fitness centre, Crystalbrook Flynn is designed for connection, celebration and memorable guest experiences.

Fresh, fun and full of energy, Crystalbrook Flynn is a hotel that never stands still - where innovation, style and tropical city living come together.

The Opportunity:

At Crystalbrook, every dining experience is an opportunity to surprise, delight and connect. As a Food and Beverage Attendant, you will play a vital role in delivering seamless, professional and personalized service across our venues. From welcoming guests and serving beautiful dishes to curating memorable moments, you will bring warmth, care and attention to detail to every interaction.

Working closely with the Food and Beverage Supervisor, and a passionate team, you will help create dining experiences that reflect Crystalbrook’s distinctive personality - modern, creative and full of energy.

The Talent:

You are an engaging, guest-focused professional who thrives in a fast-paced, dynamic environment. With a natural flair for service and a passion for hospitality, you take pride in creating memorable experiences that make every guest feel valued. Experience in a similar role is ideal, but if you have the right attitude, energy and commitment, we will provide the training and support to help you succeed.

• Previous experience in food and beverage service within a high-end environment preferred
• Excellent communication and interpersonal skills with a warm, professional manner
• Immaculate personal presentation and attention to detail
• Current QLD Responsible Service of Alcohol (RSA) Certificate
• Ability to work collaboratively within a supportive team
• Comfortable working across a 7-day roster
• Enthusiasm, adaptability and a genuine passion for delivering exceptional guest service

Why Us:

At Crystalbrook Collection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including:

• 50% F&B discount across all Crystalbrook restaurants and bars
• $99 room rates and a generous friends and family discount
• Enhanced parental leave and lifestyle benefits
• A commitment to a green future through sustainable luxury practices
• Access to our internal mobility program and team reward schemes
• Online learning and training platforms and tailored career development pathways
• A culture of collaboration, diversity and elevated experiences
• Limitless career opportunities in a fast-growing, dynamic environment
• Regular service recognition and team engagement events

Crystalbrook Collection is an award-winning hotel development and management company, home to one of Australia’s newest portfolios of distinctive upscale hotels, restaurants and bars.

In just eight years, we have grown to own and manage more than AU$1 billion in luxury hotel assets across New South Wales and Queensland, with exciting new hotels planned for Adelaide and Canberra in 2026 and 2027. With continued ambition for growth across Australia and internationally, Crystalbrook Collection is proudly shaping a bold and distinctive future in hospitality.

We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.

If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.