Job Description

Overview

About The First Group Hospitality:

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. For more information, visit tfghospitality.com

About The First Collection:

The First Collection represents a new era of urban lifestyle resorts, delivering a unique blend of hospitality across Dubai’s vibrant landscape. Known for merging modern sophistication with authentic Dubai charm, The First Collection is where exceptional service meets innovative design. Each hotel in the portfolio offers bespoke experiences, including exclusive access to Soluna Restaurants & Beach Club on the Palm Jumeirah for both dining and beachside relaxation, as well as serene city escapes that reflect Dubai’s dynamic energy. As part of The First Group, a leader in award-winning hospitality and real estate developers in Dubai, The First Collection is more than a hotel brand—it’s an immersive journey into the heart of Dubai. About The First Collection at Jumeirah Village Circle:

Located in the welcoming community of Jumeirah Village Circle, The First Collection at Jumeirah Village Circle, part of the Tribute Portfolio, is a stylish urban retreat with 491 rooms, providing a gateway to Dubai’s attractions. Guests can experience top amenities, from the award-winning Risen Café & Artisanal Bakery to an outdoor pool, gym, and spa. Exclusive access to Soluna Restaurants & Beach Club on the Palm Jumeirah for both dining and beach club experiences enhances each stay, creating an unforgettable experience.

Job Description

Job Summary

The Food & Beverage Associate is responsible for delivering attentive, personalized, and efficient service across the hotel’s food and beverage outlets. The role ensures a welcoming dining experience while maintaining high standards of service, product knowledge, cleanliness, and operational excellence.

Key Responsibilities

• Welcome guests warmly, understand their preferences, and provide attentive and personalized service throughout the dining experience.
• Accurately take, process, and serve food and beverage orders in accordance with established service standards.
• Maintain strong knowledge of menus, ingredients, allergens, promotions, and beverage offerings to confidently assist guests.
• Anticipate guest needs, respond promptly to requests, and support effective service recovery when required.
• Ensure tables, service stations, and outlet areas are consistently prepared, clean, and maintained to brand standards.
• Process guest bills and payments accurately while following established cash-handling procedures.
• Collaborate with Culinary, Stewarding, and other hotel teams to ensure seamless service and a consistent guest experience.
• Follow food safety, hygiene, responsible service, and health and safety standards at all times.

Desired Skill & Expertise

Desired Skills & Competencies

• Diploma or relevant qualification in Hospitality, Food & Beverage, or a related field is preferred.
• 1–2 years of Food & Beverage service experience, preferably within a hotel or upscale hospitality environment.
• Strong guest engagement and interpersonal skills with a genuine service mindset.
• Good food, beverage, and menu knowledge with the ability to make relevant recommendations.
• Confident communication skills and the ability to work effectively in a diverse team environment.
• Agile, attentive, and composed in a fast-paced operation with a strong focus on service excellence.