Heartfelt Hospitality Group

Food & Beverage and Private Events Manager

Heartfelt Hospitality Group  •  $19.50/hr  •  Loudon, TN (Onsite)  •  3 hours ago
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Job Description

Now Hiring – Food & Beverage and Private Events Manager
Tennessee National Golf Club | Loudon, TN

Pay: $19.50–$23.00 per hour, depending on experience, plus event sales commissions

Benefits & Perks

Full-time team members are eligible for a competitive benefits package, including:

  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off
  • Supportive Team Environment
  • Healthy Work-Life Balance

About the Position

Tennessee National Golf Club is seeking an experienced, service-driven Food & Beverage and Private Events Manager to lead our dining operations and private events program.

This is an exciting opportunity for a hospitality professional who enjoys both operations and event planning. In this role, you will oversee daily food and beverage service, lead and develop front-of-house team members, coordinate private events from booking through execution, and help create exceptional experiences for our members and guests.

The ideal candidate is a hands-on leader with strong communication skills, a passion for hospitality, and the ability to balance restaurant operations with private event sales and coordination in a fast-paced club environment.

About Tennessee National Golf Club

Located in Loudon, Tennessee, just minutes from Knoxville, Tennessee National is a premier gated lakefront community featuring a Greg Norman Signature Golf Course, marina, multiple restaurants and bars, racquet and recreation facilities, resort-style pool, concert venue, hiking trails, and a newly developed clubhouse. As the Club continues to grow, this is an exciting opportunity to join a team dedicated to delivering exceptional hospitality and memorable member experiences.

Our Culture and Values provide Team Members with a rewarding lifestyle and work/life balance.

If you're ready to grow your hospitality career in a dynamic private club environment, we'd love to hear from you.

Job title

Food & Beverage and Private Events Manager

Reports to

Director of Food & Beverage

Classification

Hourly, Full Time, Non-Exempt

Working Hours

As required

Job purpose

This position serves a dual function, providing both floor management support across all dining outlets and primary responsibility for private event sales and coordination. This is a management-level role responsible for leading teams, representing the Club professionally with prospective clients, and ensuring seamless execution of events with a strong attention to detail.

Duties and responsibilities

Floor Management

  • Support daily floor operations across dining outlets
  • Uphold service standards and coaching in front of house staff in real time
  • Assist FOH Manager with scheduling, staff accountability, and shift coverage
  • Serve as a management presence during private events and high-volume periods

Private Event Sales & Coordination

  • Responds to private event inquiries and conduct on-site consultations with prospective clients
  • Build proposals and manage the booking process from first inquiry through signed agreement
  • Develop and manage Banquet Event Orders (BEOs) in coordination with the Director of Food & Beverage and Executive Chef.
  • Serve as day-of coordinator for private events, including setup, execution, and breakdown.
  • Proactively cultivate event leads through the membership base and local community relationships.
  • Performs other duties as assigned.

Qualifications

  • 2 + years of experience in a supervisory or management role in food and beverage, hospitality, or events
  • Demonstrated experience in a desire to develop event sales expertise

Preferred Experience

  • Private club, resort, or upscale hospitality background
  • Experience with BEO creation and execution
  • Experience managing or training front-of-house teams

Working conditions

Work is primarily indoors. Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals and/or being exposed to flying golf balls.

This job description does not imply that the above are the only responsibilities assigned to this position. Employees holding this position will be required to perform any on the job-related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Physical requirements

Good organizational and verbal skills. Ability to use logical and rational thinking to resolve issues. Ability to perform basic mathematical skills, monitors and develops subordinates, visually monitor the operation areas, write and read member communication.

Must have the ability to perform moderate physical work and may be required to lift up to 50 lbs., up to 30 lbs. frequently and up to 20 lbs. constantly. Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting and grasping for up to 5 hours without sitting. Ability to consistently lift, carry and load equipment that may weigh 40 or more pounds, and sustain aerobic activity for 20 consecutive minutes.

Please be advised that all work that requires the use of a ladder more than 8 ft. long must be reviewed by Hampton Golf’s Club Maintenance person. Following an assessment of the situation, a determination will be made as to whether a maintenance team member or subcontractors will perform the necessary maintenance task. No other staff member is authorized to climb to heights exceeding 8 ft. and/or perform such maintenance. In addition, personnel are prohibited from entering facility attics, walking on the roof of buildings and/or from using scaffolding.

Direct reports

Banquet and Events Professional Hospitality Specialists

Heartfelt Hospitality Group

About Heartfelt Hospitality Group

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