Job Description

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

As a Food & Beverage Admin, you will play a key role in supporting the day-to-day administrative and operational functions of the Food & Beverage division. Your primary focus will be to coordinate departmental processes, maintain accurate documentation and reporting, and ensure alignment across leadership and operational teams. You will support the Executive F&B Team and outlet leaders through effective organization, communication, and follow-up on key initiatives, including the coordination of the Departmental Operating Plan (DOP) and Learning & Development activities.

Starting Rate: $22.22 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years.

Job Duties Include:

• Provide Administrative & Operational Support - Support the Executive Food & Beverage Team and outlet leaders through daily administrative coordination, meeting management, documentation, internal communications, and follow-up on key operational initiatives.

• Coordinate Reporting & Business Processes - Prepare, maintain, and distribute departmental reports, trackers, presentations, and business documentation while supporting audits and ensuring accuracy of operational data.

• Lead Departmental Operating Plan (DOP) Coordination - Manage timelines, gather inputs, track progress, and ensure accountability for the successful execution and completion of Food & Beverage Departmental Operating Plan objectives and deliverables.

• Support Learning & Development Programs - Coordinate onboarding, training schedules, compliance programs, certifications, and development initiatives while maintaining accurate training records and completion tracking.

• Maintain Systems, Compliance & Cross-Department Collaboration - Utilize departmental systems and tools to manage records and reporting, support recruitment coordination, uphold confidentiality standards, and ensure compliance with company policies, brand standards, and audit requirements.

Qualifications

Your Skills & Qualifications:

• Previous experience in an administrative, training coordination, or office support role, preferably within the food and beverage, hospitality, or hotel industry.
• 1–2 years of experience in office administration, learning and development coordination, human resources support, or food and beverage operations is considered an asset.
• Strong organizational and time management skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Excellent attention to detail and accuracy in data entry, reporting, and document management.
• Strong written and verbal communication skills with the ability to collaborate effectively across departments.
• Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, PowerPoint, and Teams.
• Knowledge of onboarding, training coordination, compliance tracking, and maintaining confidential information.
• Ability to prepare reports, presentations, meeting minutes, and maintain departmental trackers and records.
• Familiarity with audit processes, health and safety requirements, and hospitality brand standards is considered an asset.
• Self-motivated with strong problem-solving skills and the ability to work independently.
• Diploma or degree in hospitality management, business administration, human resources, or a related field is preferred.
• Flexible to work occasional weekends, holidays, and evenings as required to support operational priorities.

Additional Information

Visa Requirements Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com