Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Position Purpose summary:
The Food Bank Support Worker plays a vital role in ensuring the smooth operation of food distribution services to individuals and families in need. This position involves hands-on tasks such as collecting donations, organizing inventory, preparing food hampers, and engaging with clients in a respectful and compassionate manner. The ideal candidate is reliable, organized, and committed to supporting food security in the community. By joining our team, you’ll be making a direct impact on food security in your community. You’ll work alongside passionate individuals in a supportive environment where your contributions truly matter.
Accountabilities:
Donation Collection & Documentation
•Pick up food donations from local grocery stores and community partners
•Accurately weigh and record all incoming donations
•Maintain detailed documentation of donations, including source, weight, and type
Inventory & Stock Management
•Sort and shelves donated food items according to food safety guidelines
•Monitor inventory levels and report shortages or excesses
•Ensure proper rotation of stock to minimize waste
Food Hamper Preparation & Distribution
•Assemble food hampers based on dietary needs and family size
•Hand out hampers to clients in a welcoming and respectful manner
•Maintain confidentiality and dignity of all clients
Food Rescue Store Operations
•Set up and organize the Food Rescue Store for client access
•Staff the store during opening hours, assist clients and maintain daily log of how many clients we were able to serve
•Ensure the store remains clean, stocked, and organized
CRITICAL RELATIONSHIP MANAGEMENT
MANAGERIAL RESPONSIBILITY:
FINANCIAL AND MATERIALS MANAGEMENT:
Working Conditions:
•Physical work including lifting, bending, and standing for extended periods
•Indoor and outdoor tasks in varying weather conditions
The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.
education, experience, AND Qualifications:
Education, Qualifications and Certifications:
Experience and Knowledge:
•Valid driver’s license and drivers abstract
Skills and Capabilities:
•Ability to lift and carry boxes up to 50 lbs
•Strong organizational and record-keeping skills
•Excellent interpersonal and communication skills
•Commitment to equity, inclusion, and respectful client service
Compensation:
The target hiring range for this position is $17.85 to $21.84 with a maximum of $26.20.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.caif you have a need for any accommodation and we will be pleased to discuss this with you.
The Salvation Army is an international Christian organization that began its work in Canada in 1882 and has grown to become the largest non-governmental direct provider of social services in the country. The Salvation Army gives hope and support to vulnerable people today and every day in 400 communities across Canada and more than 120 countries around the world. The Salvation Army offers practical assistance for children and families, often tending to the basic necessities of life, provides shelter for homeless people and rehabilitation for people who have lost control of their lives to an addiction.
