Job Description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

POSITION PURPOSE SUMMARY: Every position contributes to the spiritual and social mission of The Salvation Army. The Foodbank Coordinator collects and processes food donations according to TSA and Foodbank Standards; and conducts hamper intakes, providing food support to those experiencing food insecurity. The incumbent will provide support in daily meal prep in the community kitchen. All tasks and responsibilities will be governed by TSA core values, specifically focusing on Stewardship

Inspired by the generous love of Jesus, The Salvation Army in Williams Lake seeks to build relationships with our neighbours that empower and invites them to move towards hope and wholeness.

Responsibilities & Expectations:

The incumbent is responsible for the following range of job duties characteristic, or typical of the job class:

Foodbank/Shareshelf

• Willingness to work within the mission, vision & values of The Salvation Army
• Utilizing the Link2Feed software, exercising empathetic and professional care, assist individuals and families to obtain a food hamper.
• Receive and respond to Foodbank phone calls and voicemails in a professional manner, guided by our Core Values.
• Maintain high level of confidentiality and privacy while interacting with clients and volunteers.
• Maintain records for LOOP and Second Harvest donations, inputting weights into databases, respectively.
• Work with volunteers in a respectful and positive manner, ensuring Foodbank Standards are consistently maintained.
• Communicate with supervisor, Community Ministries Director, regarding inventory stock and potential purchase orders necessary for continuous operations.
• Train and empower volunteers to maintain logs for repacking and recalled foods within Foodbank.
• Maintain proper ‘First In, First Out’ procedure within Shareshelf program and perishable donations.
• Monitor Shareshelf donations to glean resources for community kitchen feeding program.

Kitchen Operations

• Guided by Food Safe practices and SA policies, assist where needed in preparing daily meals
• Organize tasks according to priority, ensuring the continuous operation of the kitchen, washing dishes throughout the day.
• Following Food Safe, Foodbank Accreditation, and TSA standards, record and track all necessary aspects of food handling i.e. hot food temperature logs, fridge/freezer temperature logs, cooling logs, etc.
• Maintain a high level of cleanliness according to Interior Health inspection standards.
• Process incoming perishable food donations according to Food Safe standards, utilizing resources in a way that will extend our resources.
• Perform other related duties as assigned

HEALTH & SAFETY:

• Work in compliance with OH&S Act and Regulations and abide by TSA H&S policies and procedures.
• Report workplace hazards, dangers, injuries, illness, or close calls in a manner required by TSA
• Keep work areas clean and hazard free

WORKING CONDITIONS:

• Normal working hours are 9-3:30 (30 min unpaid lunch) Monday to Friday.
• Work location is within Community and Family Services Foodbank and Commercial Kitchen.
• Minimal travel required for the position.
• The incumbent works in generally agreeable conditions, with the following exceptions:
  • People with challenging behaviours
  • Verbal abuse
• Required to lift up to 30lbs.
• The incumbent may be exposed to the risk of minor harm, injury or illness due to:
  • Exposure to infectious diseases
  • Possible exposure to illicit drugs and alcohol
  • Sharp objects
  • Moving objects
• The incumbent must take the following precautionary measures (in addition to H&S rules):
  • Universal precautions
  • Annual WHMIS training/certificate
  • Food Safe training/certificate

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct

EDUCATION AND EXPERIENCE QUALIFICATIONS:

Education, Qualifications and Certifications:

• High school diploma or equivalent
• Foodsafe 1 basic an asset
• CPR, First Aid and Non-Violent Crisis Training an asset

Experience and Skilled Knowledge Requirements

• Preference given to those with prior warehouse/non-profit experience

Skills and Capabilities:

• Excellent customer/donor service ethics including the ability to deal with the public in a friendly, non-judgmental manner
• A proven ability to work in a team setting, as well as a willingness to take personal initiatives
• Ability to stand for long periods of time
• The ability to adapt to change and interruptions to a normal work routine, and work in a fast-paced environment
• Adaptability to change and frequent interruptions
• Ability to lift more than 30 pounds
• Agreeable to a flexible, non-routine schedule
• The ability to maintain confidentiality
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Compensation:

The target hiring range for this position is $20.09 to $25.11 with a maximum of $30.13.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.caif you have a need for any accommodation and we will be pleased to discuss this with you.