Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work!

As a Food and Drinks Manager at Conrad Dubai, you’ll lead our food and beverage operations across restaurants, bars, in-room dining, banqueting, and special events, inspiring teams to deliver exceptional service while driving revenue, operational excellence, and the highest standards of quality and safety. Your leadership will shape memorable dining experiences and ensure every guest enjoys the finest expression of luxury hospitality.

You’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day as a Food and Drinks Manager at Conrad Dubai:

• Drive Business Strategy – Develop and implement food and beverage strategies aligned with hotel objectives, guest expectations, and commercial goals.
• Lead with Excellence – Inspire, mentor, and develop venue managers and service leaders, fostering accountability, engagement, and high performance.
• Oversee Daily Operations – Manage the smooth and efficient operation of all restaurants, bars, lounges, in-room dining, and banqueting services.
• Elevate Guest Experiences – Champion personalised service, anticipate guest needs, and ensure effective service recovery to create memorable dining experiences.
• Maintain Brand Standards – Conduct regular operational walkthroughs to uphold exceptional standards of service, cleanliness, presentation, and product quality.
• Maximise Financial Performance – Manage budgets, forecasts, and financial targets while optimising revenue, profitability, labour productivity, and operating costs.
• Analyse Business Performance – Review profit and loss statements, sales reports, and key performance indicators to identify opportunities for growth and improvement.
• Innovate Dining Concepts – Collaborate with culinary and bar leaders to enhance menus, pricing, seasonal offerings, promotions, and distinctive dining experiences.
• Ensure Quality and Compliance – Uphold food safety, sanitation, and workplace safety standards in accordance with local regulations, HACCP principles, and hotel policies.
• Develop Future Leaders – Foster continuous learning, identify talent, support succession planning, and create meaningful career development opportunities for team members.
• Collaborate Across Departments – Partner with Culinary, Finance, Marketing, Human Resources, and Events teams to deliver seamless operations and achieve shared business objectives.
• Champion Operational Excellence – Continuously review processes, service standards, and operational practices to improve efficiency, elevate quality, and exceed guest expectations.

What It Takes to Make the Stay

At Hilton, our core values are the driving force behind our success and shape the qualities we look for in every team member. As part of the award-winning Conrad Dubai team, you’ll bring these values to life through thoughtful service, attention to detail, and memorable experiences that define luxury hospitality.

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.