Job Description

Food and Beverage Trainee

Application Deadline: 10 April 2026

Department: Food & Beverage

Employment Type: Internship

Location: Kenya - Nairobi

Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/ She will be required to uphold company policies and requirements at all times.

Key Responsibilities

Under the supervision of the Departmental Trainer and Training Manager, the intern shall learn to:

• Ensure that the place of work and surrounding area is kept clean and always organized.
• Successfully perform opening and closing procedures established for the assigned outlet.
• Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
• Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
• Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.
• Maintain a good rapport and work relation with staff in the assigned department and within the hotel.
• Attend and contribute to all staff meetings, departmental trainings and hotel-initiated trainings scheduled.
• Adhere to hotel’s policy on fire and safety as well as hygiene regulations including HACCP in addition to other policies and procedures.

Skills, Knowledge and Expertise

- Degree/ Diploma in Food and Beverage service from a recognized learning institution
- No work experience is required
- Less than one year since completion (2025/2026)
- Kenyan Citizen
- Completed coursework (Even if not graduated)
- Ability to work and communicate in a multinational environment
- Excellent grooming skills and must be well versed in professional and personal etiquette
- Good Communication skills
- Out going with a positive learning attitude.