Job Description

Posting number: FY202600188

Department: Ballpark

Job classification: Food and Beverage Supervisor- P/T

Posting type: Open

Categories: Parks

Summary

The Ballpark at League City is a premier recreational facility offering a diverse range of activities for youth and adults. Our facility boasts bat and ball turf fields, indoor arenas for soccer and flag football, sand volleyball courts, and a vibrant atmosphere with two restaurants serving a full menu and alcohol beverages. In addition to sport events, the facility also hosts special events, private gatherings, and provide a hub for community engagement and active lifestyles.As a Food and Beverage Supervisor, you play a pivotal role in overseeing the food and beverage operations by supporting and training the Food and Beverage staff, providing customer service, and ensuring safety and compliance.

Examples of duties

• Lead and motivate a team of restaurant staff members, including cashier, cooks, and bartenders to ensure efficient operations and exceptional customer service.
• Schedule and assign daily work assignments to the food service team and supervises the completion of tasks.
• Train and guide staff on job duties, proper food safety and sanitation procedures, customer service, etc.
• Maintain a high level of customer satisfaction by ensuring prompt and attentive service, resolving any issues or concerns, and consistently delivering a positive dining experience.
• Complete duties involve opening and closing restaurant in accordance with policy and procedures.
• Receive shipments of food, beverage products and other restaurant supplies; manages back stock; ensures the accuracy of invoices; examines shipments for damaged and/or expired items.
• Follows safe-handling standards for stocking, rotating and storing products for consumption, which includes pulling expired products from inventory. Follow all safety and health policies and procedures such as the use of protective equipment, proper refrigeration, food-handling, and so on.
• Maintain daily inventories.
• Operate work-related machines, tools, and equipment such as the cash register, credit card machine, and kitchen equipment.
• Cook and otherwise prepare food and beverages.
• Maintain a clean and organized work area by performing cleaning tasks in accordance with policy and procedures.
• Ensure correct cash handling procedures are occurring at all times.
• Ensure compliance with health and safety regulations, sanitation guidelines, and alcohol service laws, maintaining a clean and safe environment for patrons and staff members.
• Performs related work as required.

Qualifications

Education and Experience

• High School Diploma
• Due to TABC requirements, minimum age for consideration is 18.
• Must possess a valid Texas Food Handlers certification or obtain by start date
• Must possess a valid Texas Alcoholic Beverage Commission (TABC) certification or obtain by start date

Other Qualifications or Requirements

• Flexible schedule to work evenings and weekends.

Any combination of education and experience, which provides the requisite knowledge, skills and abilities needed for this position, may be substituted at the discretion of the Human Resources department.

Supplemental information

Knowledge:

• Basic math skills to accurately make change
• City policies and procedures
• Knowledge of food and beverage operations, inventory management, and cost control
• Familiarity with health and safety regulations, sanitation guidelines, and alcohol service laws

Skills

• A positive environment and good personal behavior
• Strong leadership skills with the ability to effectively manage and motivate a diverse team
• Monitor restaurant and guests for violations of rules and safety standards
• Moderate level of technological competency
• Excellent customer service skills; ability to communicate effectively with the public, using tact and professionalism
• Act quickly and calmly in emergency situations
• Establish and maintain cooperative working relationships with co-workers and the general public
• Interact with people of different social, economic, and ethnic backgrounds
• Communicate effectively verbally and in writing

WORK ENVIRONMENT/PHYSICAL DEMANDS

The conditions and demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed both indoors and in an office environment.
• This position classifies the physical exertion requirements as light work involving lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.